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Technologies Overview

Our proprietary technologies work together to create advanced and secure fraud prevention services for the call center.

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Datasheet

What is Phoneprinting™

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Industries Overview

We protect the world's largest call centers across all industries, from healthcare and government to telecommunications and more.

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Case Study

Securing the Call Center in Financial Institutions

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All Resources

From white papers and webinars to videos and more, we cover everything from fraud protection to call center trends.

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Report

2017 Call Center Fraud Report

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Featured

Company Overview

Pindrop® solutions are leading the way to the future of voice by establishing the standard for security, identity, and trust in the call center.

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Pindrop Call Center Anti-Fraud Finance Review
July 5, 2017

The Fraudster is Getting Smarter, It’s Time for Financial Institutions to Respond

 Pindrop Call Center Anti-Fraud Credit Union Review
June 7, 2017

CUs Seek Better Authentication Without Affecting Member Experience

Senator Seeks Privacy Answers on Face ID

As tech enthusiasts pore over the design details of the iPhone X and swoon at the thought of a quarter-inch more screen space, some lawmakers are asking Apple for more details about the way the phone’s new Face ID authentication system works and what might be done with users’ faceprints. Face ID is the biggest technical change in the new…
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August 30, 2017 | Dennis Fisher
Scammers Impersonate IRS and FBI in New Ransomware Attack
The IRS and the FBI are warning consumers about a new phishing campaign that impersonates both of those agencies in an effort to collect victims’…
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August 29, 2017 | Dennis Fisher
Victims of $120M Phone Fraud Scam to Get Refunds
After winning a lawsuit against the operators of an alleged tech support scam, the FTC is returning some of the money taken from victims of…
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August 29, 2017 | Dennis Fisher
FCC Wants Telecoms to Upgrade SS7 Security
The FCC is pushing telecom carriers and other providers to upgrade the security of their networks to address weaknesses in one of the key signaling…
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August 28, 2017 | Dennis Fisher
Chrome May Let Users Mute Site Audio, Helping Prevent Audio Tracking
Google is working on a feature in its Chrome browser that would enable users to mute audio on websites on a site-by-site basis. The feature…
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August 25, 2017
Podcast: Ronnie Tokazowski
In the latest edition of the On the Wire podcast, Dennis Fisher talks with Ronnie Tokazowski of Flashpoint about his research into business email compromise…
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August 25, 2017 | Dennis Fisher
How Social Engineering Enables a Facebook Adware Campaign
A slick social engineering campaign is using Facebook Messenger, Google Docs, and a series of malicious websites to install adware and other unwanted applications on…
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August 22, 2017
Call Center Fraud & Authentication By The Numbers
$14 Billion Call center fraud loss is having a significant effect on enterprises. According to Pindrop® Labs, the average call center is losing $0.58 to…
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August 18, 2017 | Elie Khoury
Pindrop Labs | Replay Attack
Voice is a leading input interface for Internet of Things (IoT) devices. This is mainly attributed to the success of automatic speech recognition (ASR), voice…
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August 11, 2017 | Dennis Fisher
On the Wire Podcast: Mike Mimoso
Dennis Fisher speaks with Mike Mimoso of Threatpost about the arrest of security researcher Marcus Hutchins in connection with the Kronos banking trojan, the effect…
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August 11, 2017 | Dennis Fisher
Petition Asks Supreme Court to Review Section 702 Surveillance
Privacy advocates are asking the United States Supreme Court to review the section of the Foreign Intelligence Surveillance Act that allows the NSA to collect…
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August 10, 2017 | Dennis Fisher
Phone Scammers Now Pushing Fake Government Grants
Not content with impersonating IRS agents, phone scammers now are pretending to work for the National Institutes of Health and telling victims that they’ve won…
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August 10, 2017 | Dennis Fisher
Ukrainian Police Arrest Suspect in Petya Ransomware Campaign
Police in Ukraine have arrested a 51-year-old man in connection with spreading the notorious Petya ransomware earlier this summer. In their statement, the Ukraine Cyberpolice…
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