Top Blogs of 2017: Fraudsters, Data Breaches, and All Things Voice

Last year, the phone channel experienced a variety of advancements and setbacks, from an additional spike in call center fraud to the discovery of mass data breaches and a rise in card-not-present fraud during the holiday season. We’re looking back to our top four posts from 2017. Call Center Criminals Unmasked | Real Life Fraudsters & Audio Recordings Fraudsters in…
September 12, 2017 | Dennis Fisher
We’ve Reached Peak Data Breach
It would seem that data breaches have now reached their logically absurd peak. The compromise of Equifax, revealed last Thursday evening, is the kind of…
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September 11, 2017 | Dennis Fisher
Overlay Attack Threatens Many Android Users
A vulnerability in nearly all of the current versions of Android can be used by attackers to execute an overlay attack to trick users into…
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September 8, 2017
Mass Data Breaches Mean Trouble for Call Center Security
It seems every month we hear about a new massive data breach. According to CNN and Risk Based Security, more than 149  billion consumer records…
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September 8, 2017
How 3 Premier Call Centers Are Reducing Fraud With Pindrop
With $14 billion lost annually to phone fraud, the call center remains a common target to fraudsters. Legacy authentication methods including caller identification, knowledge based…
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September 7, 2017 | Dennis Fisher
Using Inaudible Voice Commands to Control Siri and Alexa
Researchers have developed a method for sending human-inaudible ultrasonic voice commands to voice-enabled assistants such as Alexa, Siri, and Google Assistant that could be used…
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September 6, 2017 | Dennis Fisher
Apache Fixes Critical Remote Flaw in Struts Framework
A severe remote code execution vulnerability has been sitting unnoticed in the Apache Struts web-app development framework for nine years, a flaw that researchers say…
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September 5, 2017 | Dennis Fisher
Phone, Email Scams Follow Hurricane Harvey
There is no tragedy or natural disaster that scammers and criminals won’t stoop to exploit, and the aftermath of Hurricane Harvey is proving to be…
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September 5, 2017 | Dennis Fisher
Facebook Adware Seen Stealing Users’ Access Tokens
The adware attack campaign that was spreading through Facebook Messenger late last month was enabled by the use of fake Chrome extensions and also stole…
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August 30, 2017 | Dennis Fisher
Scammers Impersonate IRS and FBI in New Ransomware Attack
The IRS and the FBI are warning consumers about a new phishing campaign that impersonates both of those agencies in an effort to collect victims’…
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August 29, 2017 | Dennis Fisher
Victims of $120M Phone Fraud Scam to Get Refunds
After winning a lawsuit against the operators of an alleged tech support scam, the FTC is returning some of the money taken from victims of…
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August 29, 2017 | Dennis Fisher
FCC Wants Telecoms to Upgrade SS7 Security
The FCC is pushing telecom carriers and other providers to upgrade the security of their networks to address weaknesses in one of the key signaling…
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August 28, 2017 | Dennis Fisher
Chrome May Let Users Mute Site Audio, Helping Prevent Audio Tracking
Google is working on a feature in its Chrome browser that would enable users to mute audio on websites on a site-by-site basis. The feature…
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