3 Mysteries About Deepfakes and What Your Company Can Do About It
Pindrop recently hosted a webinar on Voice Theft and How Audio Deepfakes Are Comprising Security on Tuesday, March 5th. Top C-suite execs from Pindrop shared
Testing authentication systems against deepfake vulnerabilities at Top Tier US Bank
Voice biometric authentication systems were neither designed nor operationalized to protect against the sophisticated deepfakes attacking call centers today. It’s paramount that every call center
Pindrop and Respeecher Join Forces to Help Keep Voice Cloning Away from Harmful Uses
Pindrop, a leader in voice security and deepfake detection solutions, has joined forces with Respeecher, a leading provider of voice cloning solutions, to promote the
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Pindrop® Pulse identifies patterns of deepfake attacks in call centers
Deepfakes are no longer a future threat in call centers. Bad actors actively use deepfakes to break call center authentication systems and conduct fraud. Our
Unveiling Our Latest Innovation – Pindrop® Pulse for Audio Deepfake Detection
In a world where threats from Generative Artificial Intelligence continue to advance at an unprecedented pace, the need for robust cybersecurity solutions has never been
3 Reasons Why Pindrop Detects Deepfakes Better than Humans
Humans are unable to detect over a quarter of deepfake speech samples. New research from UCL has found that humans could only detect artificially generated
10 Important Call Center Metrics & KPIs to Track in 2024
Call centers are generally busy spaces, with a cacophony of calls and noises heard throughout the floor. It’s very different from a conventional working space,
Pindrop Reveals TTS Engine Behind Biden AI Robocall
In a groundbreaking development within the 2024 US election cycle, a robocall imitating President Joe Biden was circulated. Several news outlets arrived at the right
7 Proven Ways to Reduce Costs in a Contact Center
Call centers are perceived as cost centers in larger organizations, especially support-oriented ones. This means that when an economic downturn hits, most businesses look to
The Biggest Security Threats Facing Contact Centers in 2024 And How to Deal With Them
Call centers are generally at a higher risk of security breaches, given the sheer volume of data that they deal with on an everyday basis.
How Voice Authentication Solutions Help Cut Contact Center Costs
Voice authentication solutions are becoming increasingly popular in contact centers around the country. While they are generally used for security purposes, voice authentication systems can
Active vs. Passive Authentication – Which One Should You Choose in 2024?
Modern contact centers rely on both active and passive voice authentication to mitigate fraud risk and improve productivity. However, it’s important to understand that the
Deepfake Attacks in 2024: What You Need to Know
Deepfakes have already disrupted the consumption of mass media as we know it. Scammers are creating deepfakes of popular celebrities and famous figures in a