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Fraudsters Are Exploiting Cash Sharing Apps

Cash sharing apps are increasing in popularity for sending and receiving money. As many as 29% of North American transactions originate from a digital wallet with an estimated 64 million mobile payment users in the US1. With these apps, users can create a free account that will then allow them to instantly send or receive money from other users within…
March 18, 2021
Next Caller Inc. Joins the Pindrop Family
Today marks a significant milestone for all of us at Pindrop. As we announce our first acquisition, we welcome industry peers, Next Caller Inc., into…
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November 12, 2020
Contact Center Security: Anomaly Detection and Fraud Prevention Best Practices
Fraud costs don’t start in your finance department. They start in your IVR. 60% of fraud begins in or touches it and while you are…
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May 13, 2021
Microsoft’s Acquisition of Nuance – Implications for the Voice Authentication and Security Industry
Microsoft’s entry into voice biometrics with the acquisition of Nuance seems to support our ongoing position that voice is the future for both business and…
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April 20, 2021
One-Time Passwords (OTPs) were created to help enhance security, as they can protect you from an identity theft attack. OTPs can take the form of…
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April 9, 2021
Facebook Breach Means More Munitions for Fraudster ATO attempts
500 million Facebook users’ personal information including phone numbers has been scrapped from Facebook website and published to the dark web.¹ Back in January, a user…
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March 10, 2021
The Law of Unintended Consequences
An Excerpt from section 5 of The 2021 Voice Intelligence and Security Report. Unintended consequences is a popular topic when it comes to security. In…
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January 26, 2021
Partnership Announcement – TiVo & Pindrop
Pindrop has partnered with TiVo to deliver a more streamlined and frictionless content discovery experience for consumers, unlocked through voice AI. This partnership enables a…
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January 8, 2021
Pindrop Picks Up Another Cybersecurity Award- Early in 2021
Pindrop was named a hot cybersecurity company in 2021 by cybercrime magazine. This annual list recognizes the most innovative companies in cybersecurity. Pindrop has made…
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November 19, 2020
Introducing Pindrop Trace: Fraud Detection Using Graph Analytics And Link Analysis For Contact Centers
What is Graph Analysis For Fraud Detection? Graph analysis Is the process of analyzing data stored in graph format. Graphs are mathematical structures that represent…
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September 17, 2020
Pindrop Loves Voice: But We Don’t Need It To Stop Fraud
At Pindrop, we love voice. It is our company’s mission to provide security, identity and trust for every voice interaction. We believe in a world…
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August 4, 2020
The Psychology of Fraud: I want to believe
On a quiet Friday afternoon a family member of mine, who will remain anonymous for my own protection, received an email from a man from…
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August 3, 2020
How Identifying Key Behaviors in the IVR Helps Predict and Reduce Fraud in the Contact Center
Fraudulent activity in the IVR has become a tool for more sophisticated fraudsters and scammers to gain sensitive data that puts contact centers and financial…
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