January 17, 2020
Pindrop for Amazon Connect | A Balancing Act
Defending the phone channel presents various challenges, especially due to…
Pindrop is extending its proven enterprise voice biometric technology to voice-enabled connected devices to deliver secure, natural conversations for the emerging conversational economy.
With the explosive growth of voice applications and devices, we have reached a tipping point where consumers are expecting voice assistants to play a big role in their daily lives, even beyond traditional smart speakers.
Advances in natural language understanding have enabled technology providers to deliver seamless and intuitive experiences for various digital and physical interfaces. The challenge? Utility. Lack of trust limits the future of voice to low-value transactions.