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Catch fraud before it costs you

Reduce fraud losses + call times with comprehensive solutions, optimized for contact centers like yours.
Discover our solutions
Fraud detection

Minimizes false positives to reduce fraud losses, and increase customer protection at every stage of the call with real-time detection.

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Multifactor authentication

Analyzes call metadata, behavior, and more to verify customers quickly, without the need for outdated security methods like OTPs.

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Deepfake detection

Distinguishes between human and synthetic audio early in the call by analyzing speech characteristics.

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IVR fraud

Detects account reconnaissance and alerts agents to suspicious activity in your Interactive Voice Response (IVR) system.

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IVR containment

Verifies callers in the Interactive Voice Response (system)—helping spot fraud before it reaches an agent.

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Voice analysis

Matches the caller’s voice to their enrolled voice profile in the background without requiring caller or agent action.

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Guard authenticity through the rise of AI

Discern between human and synthetic with Pindrop® liveness detection technology, designed to spot deepfakes in a world reshaped by GenAI.

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Over 5 billion calls analyzed since inception

Tech backed by 12+ years of proprietary + industry data

Recognized as an industry leader with 270+ voice security patents

The new face of fraud: How AI is redefining trust, identity + risk

With 1 in every 599* contact center calls now fraudulent, voice is the new attack zone. Explore what this means for the current fraud landscape, how your organization can adapt to fast-moving AI threats, and how to safeguard trust where it matters most.

What our customers are saying

Explore our case studies

“Pindrop performed for us 34% better than what we projected in fraud loss cuts.” View Case Study

Steve Furlong
Director of Fraud Management, First National Bank Omaha

“The original technology was created by Pindrop; they are the originators of fraud detection; how could we choose anyone other than them?” View Case Study

Anonymous Pindrop® Customer
Assistant VP of Digital Services, Anonymous Credit Union

“Pindrop just seemed to be more forward-thinking than the other vendors we looked at. For example, their work surrounding deepfakes was considerable, and it seemed like they were leading the charge more so than the competition.” View Case Study

Colleen Cole
VP of Call Center, Michigan State University Federal Credit Union

“Prior to working with Pindrop, we had no visibility but now we can recognize and categorize different types of fraud – not only via the phone channel but also mobile deposit and online banking – and identify trends.” View Case Study

Erinn O’Keefe
Fraud Analyst, Affinity Plus Federal Credit Union

Related research + insights

Access expert research, detailed guides, and practical resources on voice security to strengthen your contact center’s defenses.

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Article
Common Examples of Retail Return Fraud
 June, 2025
Article
Why Secure Authentication is Important for Healthcare Professionals
 June, 2025
Article
Enhanced Pindrop Integrations Simplify Migration from Amazon Connect Voice ID
 June, 2025

Voice security is
not a luxury—it’s
a necessity

Take the first step toward a safer, more secure future
for your business.

*Pindrop, 2025 Voice Intelligence + Security Report