Security, Identity & Trust

For Every Voice Interaction

Pindrop creates frictionless identity and secure infrastructure for voice interactions in contact centers, connected IoT devices, and beyond. 
2018 Voice Intelligence Report

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Securing Voice Everywhere

The conversational economy is here; but an effective way to secure our voice or share identity across voice enabled channels is missing.  Whether authenticating voices from a connected IoT device or authenticating callers in your contact center, Pindrop provide security, identity, and trust for EVERY voice interaction.

Pindrop helps contact centers authenticate customers and detect fraud throughout the lifecycle of a call by analyzing the audio, voice, behavior and metadata to create call risk scores and customer credentials.

  • Personalize the contact center experience
  • Drive down average handle times
  • Reduce fraud loss in multiple channels

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Pindrop provides a Voice Identity Platform for connected IoT devices that confirms the identity of the speaker by voice while providing security against fraudulent use. 

  • Authenticate user with a few seconds of voice
  • Provide strong user credentials without passwords
  • Create customized experiences for your speakers

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Cool Vendors in Speech and Natural Language

Pindrop, the pioneer in voice security and authentication, has been named a “Cool Vendor” by Gartner in Speech and Natural Language, underscoring Pindrop’s role in the growing voice-enabled market.

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The Gartner Cool Vendor Logo is a trademark and service mark of Gartner, Inc., and/or its affiliates, and is used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Source: “Cool Vendors in Speech and Natural Language,” Anthony Mullen, Alexander Linden, Jessica Ekholm, Adrian Lee, Erick Brethenoux, 17 October 2018

IHS Markit Innovation Awards

Pindrop won the IHS Markit Innovation Award for Smart Homes & Appliances at the Showstoppers event at CES 2019.

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Join us as we change the future

Pindrop believes voice is the interface of the future. Our mission is to provide real-time security, identity, and trust on every voice interaction.

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