2023 Voice Intelligence and Security Report: The Fraudsters Strike Back
Fraudsters are attacking the contact center again. Only this time they are even more equipped and organized. They are leveraging data breaches, smishing attacks and generative AI to exploit weaknesses in contact centers and IVRs. Learn how the fraudsters’ tactics work and stay one step ahead of them.
Open new
worlds with just
a few words
Say goodbye to archaic security questions. When it comes to authentication, all your customers need is the one thing that can never be lost, forgotten, or faked: their voice.
Bringing voice
back to the
conversation
Voice has unique identifiers that no one else in the world can fake. With Pindrop, proving who you are with your voice is the key to activating impactful experiences that reduce friction and increase trust.
A leader in voice authentication, security, & intelligence.
Trusted by the Top Financial Institutions
Many global brands trust Pindrop to provide their customers with voice authentication and security.
of the Largest Financial Institutions in the US & UK
of the Largest Insurers in the US
of the Top 10 Banks and Credit Unions in the US
Calls Analyzed
in Fraud Losses Stopped
Spoofed Calls Detected
Solutions
Call
Center
Mobile App Voice ID + Security
Log-in credentials and personalization have never been more human. We give your customers an easy and intuitive way to safely access the applications they care about most.
IoT +
Consumer Devices
A car that only unlocks for its owner. The perfect playlist. Thanks to their voice, your customers’ smart devices just got more intelligent with frictionless personalization and security to form a superior user experience.
Automotive
Pindrop combines best-in-class audio, voice, and AI technologies with a comprehensive risk database to provide added protection across the phone channel — authenticating customers and offering businesses a faster and more personalized contact center experience.
Smarthome
Log-in credentials and personalization have never been more human. We give your customers an easy and intuitive way to safely access the applications they care about most.
What can efficient authentication save your business?
Our ROI calculator paints a picture of the impact Pindrop can have on your cost savings, operational improvements, fraud loss reduction, and year-over-year benefits.
Open new worlds with
just a few words
Say goodbye to archaic and frustrating security questions. When it comes to authentication, all your customers need is the one thing that can never be lost, forgotten, or truly faked: their voice.
Our voice is unique and can be used to access sensitive information, fight fraud, or even interact with smart devices. As it turns out, one of the safest and most precise way to help people connect to what they need is also the most human.
Featured Content
Pindrop Voice Intelligence & Security Report Finds Fraudsters Passed Knowledge Based Authentication Questions 92 Percent of the Time.
Learn the innovative ways bad actors take advantage of certain authentication methods to commit fraud to better protect customer accounts.
Partner & Customers
