Securing Voice Everywhere
The conversational economy is here; but an effective way to secure our voice or share identity across voice enabled channels is missing. Whether authenticating voices from a connected IoT device or authenticating callers in your contact center, Pindrop provide security, identity, and trust for EVERY voice interaction.
Pindrop helps contact centers authenticate customers and detect fraud throughout the lifecycle of a call by analyzing the audio, voice, behavior and metadata to create call risk scores and customer credentials.
- Personalize the contact center experience
- Drive down average handle times
- Reduce fraud loss in multiple channels
Pindrop provides a Voice Identity Platform™ for connected IoT devices that confirms the identity of the speaker by voice while providing security against fraudulent use.
- Authenticate user with a few seconds of voice
- Provide strong user credentials without passwords
- Create customized experiences for your speakers