Open new
worlds with just

a few words

Say goodbye to archaic security questions. When it comes to authentication, all your customers need is the one thing that can never be lost, forgotten, or faked: their voice.

Bringing voice
back to the

conversation

Voice has unique identifiers that no one else in the world can fake. With Pindrop, proving who you are with your voice is the key to activating impactful experiences that reduce friction and increase trust.

A leader in voice authentication, security, & intelligence.

Pindrop uses people’s most human characteristic — their voice — to connect them to what they need at any given moment. All while safeguarding their privacy and making security the easy choice.

Trusted by the Top Financial Institutions

Many global brands trust Pindrop to provide their customers with voice authentication and security.

of the Largest Financial Institutions in the US & UK

of the Largest Insurers in the US

of the Top 10 Banks and Credit Unions in the US

1 b

Calls Analyzed

1 b

in Fraud Losses Stopped

0 m

Spoofed Calls Detected

Solutions

Pindrop helps people use their voice to quickly and privately connect to, enter, and unlock their world.

Call
Center

Pindrop combines best-in-class audio, voice, and AI technologies with a comprehensive risk database to provide added protection across the phone channel — authenticating customers and offering businesses a faster and more personalized contact center experience.

Mobile App Voice ID + Security

Log-in credentials and personalization have never been more human. We give your customers an easy and intuitive way to safely access the applications they care about most.

IoT +
Consumer Devices

A car that only unlocks for its owner. The perfect playlist. Thanks to their voice, your customers’ smart devices just got more intelligent with frictionless personalization and security to form a superior user experience.

Automotive

Smarthome

Log-in credentials and personalization have never been more human. We give your customers an easy and intuitive way to safely access the applications they care about most.

What can efficient authentication save your business?

Our ROI calculator paints a picture of the impact Pindrop can have on your cost savings, operational improvements, fraud loss reduction, and year-over-year benefits.

Open new worlds with
just a few words

Say goodbye to archaic and frustrating security questions. When it comes to authentication, all your customers need is the one thing that can never be lost, forgotten, or truly faked: their voice.

Our voice is unique and can be used to access sensitive information, fight fraud, or even interact with smart devices. As it turns out, one of the safest and most precise way to help people connect to what they need is also the most human.

Pindrop Voice Intelligence & Security Report Finds Fraudsters Passed Knowledge Based Authentication Questions 92 Percent of the Time.

Learn the innovative ways bad actors take advantage of certain authentication methods to commit fraud to better protect customer accounts.

While doing my quality checks on agent calls, I continue to hear positive comments from customers that they are not having to answer so many questions and they really appreciate how quickly the calls are moving. Pindrop has really made a difference!

Pindrop performed for us 34% better than what we projected in fraud loss reductions.

PSCU’s fraud detection and prevention resources stopped $146 million in fraudulent transactions. The partnership with Pindrop will help toughen our resistance to this emerging fraud threat in the voice channel. Our investment in new risk management technology is a key component of PSCU’s mission to support, protect and optimize every transaction we have with our Owner’s members.

Have a question you’d like to voice?

Pindrop Pulse

blog

STIR/SHAKEN Is Not Call Authentication

In June of 2021, an FCC mandate went into effect requiring voice service providers to implement STIR/SHAKEN protocols but the objective of STIR/SHAKEN has proved difficult to achieve. Learn why businesses and call centers can't rely on STIR/SHAKEN as their sole source for authenticating inbound calls.

September 13, 2022

report

Measuring STIR/SHAKEN Attestationsvs. Pindrop® Technology for Contact Centers

Pindrop monitored over 260 million calls between April 2021 and June 2022, producing stunning insights that include how only 35% of calls were delivered with any Attestation at all, spoofed calls were given an Attestation A by carriers on numerous occasions, and hundreds of thousands of calls given an Attestation C were cleared for step-down authentication by PindropⓇ technology.