HELP STOP CALL CENTER FRAUD &

IMPROVE CUSTOMER AUTHENTICATION

Our multi-factor anti-fraud and authentication solutions deliver full audio intelligence to help call centers establish security, identity and trust on every voice interaction.

New eBook Series! 
CALL CENTER FRAUDSTERS UNMASKED

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The Call Center Is Under Attack

Loss Caused by Phone Fraud

Price of Ineffective Authentication

Failure of Validation Questions

OUR PROVEN SOLUTIONS ADDRESS CALL CENTER SECURITY ISSUES HEAD ON

Call centers exist to deliver fast, direct and highly effective customer experiences — an impossible task if you can’t distinguish legitimate customers from fraudsters. Pindrop customers report:

Reduce Call Center Fraud Loss with Pindrop

Lowered Fraud Loss

Reduced fraud loss exposure by up to $500K for every 1M calls

Pindrop Call Center Authentication Solutions Lower Cost

Reduced Operations Costs

Lowered average handle times by up to 60 seconds

Pindrop Call Center Anti Fraud & Authentication

IMPROVED CUSTOMER EXPERIENCE

Up to 30% more callers passively authenticated

Pindrop Call Center Fraud Protection

PROTECTED BRAND REPUTATION

41% of customers affected by call center attacks blame the brand

PINDROP BY THE NUMBERS

 Pindrop® call center solutions are used globally, at many of the largest enterprises in the world.

CALLS PINDROP HAS PROTECTED THIS YEAR

FRAUD CALLS PINDROP DETECTED THIS YEAR

SAVINGS FROM FRAUD DETECTION THIS YEAR

Join us as we change the future

Pindrop believes the voice is the interface of the future. Our mission is to provide real-time security, identity, and trust on every voice interaction.

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