HELP STOP CALL CENTER FRAUD &
IMPROVE CUSTOMER AUTHENTICATION
Our multi-factor anti-fraud and authentication solutions deliver full audio intelligence to help call centers establish security, identity and trust on every voice interaction.
FRAUD CAUSED
$14 BILLION IN LOSSES LAST YEAR
The Call Center Is Under Attack
Loss Caused by Phone Fraud
Price of Ineffective Authentication
Failure of Validation Questions
OUR PROVEN SOLUTIONS ADDRESS CALL CENTER SECURITY ISSUES HEAD ON
Call centers exist to deliver fast, direct and highly effective customer experiences — an impossible task if you can’t distinguish legitimate customers from fraudsters. Pindrop customers report:
Lowered Fraud Loss
Reduced fraud loss exposure by up to $500K for every 1M calls
Reduced Operations Costs
Lowered average handle times by up to 60 seconds
IMPROVED CUSTOMER EXPERIENCE
Up to 30% more callers passively authenticated
PROTECTED BRAND REPUTATION
41% of customers affected by call center attacks blame the brand
PINDROP BY THE NUMBERS
Pindrop® call center solutions are used globally, at many of the largest enterprises in the world.
CALLS PINDROP HAS PROTECTED THIS YEAR
FRAUD CALLS PINDROP DETECTED THIS YEAR
SAVINGS FROM FRAUD DETECTION THIS YEAR
Join us as we change the future
Pindrop believes the voice is the interface of the future. Our mission is to provide real-time security, identity, and trust on every voice interaction.