Knowing your customer is crucial for any business. In today’s increasingly voice-centric world, verifying identity can be difficult without creating friction or inconvenience. Companies want to provide a great experience, but they also know that security is a top priority. Our solutions work passively in the background, allowing a better experience for the customer and an improved security posture for the business.
Pindrop® Protect provides advanced contact center fraud detection using Voice Device and Behavior.
Pindrop® authentication solutions help contact centers authenticate legitimate callers quickly and accurately, reducing call handle times, enabling personalization, and improving customer experience.
As connected device continue to become mainstream, Pindrop has extended its proven enterprise voice biometric technology to help companies to integrate security into voice-enabled connected devices to deliver natural conversations for the emerging conversational economy.
See how Pindrop has implemented solutions for many of the world’s leading firms from decreasing call handle times to stopping millions of dollars in fraud losses. From banks to insurers to international retailers learn how Pindrop significantly improved business performance and customer experience.
Contact center authentication defends your business, but many leaders are struggling with choosing the best type of authentication solution for them. In addition, recent shifts
As the contactless economy evolves from necessity to preferred – the lines between fraud attacks have been blurred. Increasingly criminals have begin stitching together information
The financial services industry is reacting in real-time as widespread telecommuting and a general environment of confusion has exposed an uptick in fraudulent activity and
Using the latest machine-learning techniques plus our PHONEPRINTING® TECHNOLOGY & DEEP VOICE™ BIOMETRIC ENGINE, makes securing your contact center easier than ever.