Pindrop® Protect
Detect fraud on live calls and identify which customer accounts are at risk

Detect fraud on live calls and identify which customer accounts are at risk
Pindrop helps contact centers detect fraud attempts throughout their organization by analyzing risk on live calls and customer accounts providing added protection against fraud attempts.
Pindrop leverages real-time risk analysis for all inbound calls and monitors the Interactive Voice Response (IVR) system and can help alert on at-risk customer accounts that show subtle signals of account takeover.
Pindrop can help defend contact centers against. threats both in real-time and analysis events over time to provide a true comprehensive fraud review for your organization.
Get real time call risk on every call with real-time alerts for agents on potential fraudulent callers.
Determine call risk and account risk in the IVR to prevent data theft, account mining, account takeover, and omni-channel fraud
Learn how Pindrop improved member services and protected member data for CommunityAmerica Credit Union.
Analyze over 1,300 features of a call’s full audio to:
Build unique voice profiles of legitimate and fraudulent callers and passively identify those voices on subsequent calls.
Break down the channel barriers to get a clearer picture of how fraud is penetrating your organization in its graph analytics based Pindrop® Trace technology.
Analyze signals, metdata, keypress, and reputation of callers.