Pindrop® Solutions for Amazon Connect provides the right technology to your Amazon Connect Contact Center.
Pindrop® Solutions are available natively on Amazon Connect, enabling contact centers to provide an enhanced customer experience during caller authentication while fighting the rising threat of fraud.
Pindrop® Technology helps Amazon Connect cloud-based contact centers in two ways:
Pindrop® Protect on Amazon Connect
Use VeriCall® analysis to:
Pindrop® Passport on Amazon Connect
Use Pindrop® Passport for:
Connecting Amazon Connect
and Pindrop® Solutions
Pindrop® Solutions enable organizations running Amazon’s cloud-based contact center with customer authentication and fraud detection capabilities for every inbound voice interaction. And with Pindrop® Solution’s native integration with Amazon Connect, organizations can stand up these solutions in days instead of months – no telephony background required.
Amazon Connect users can easily integrate
Pindrop® Passport and Pindrop® Protect.
From Pindrop’s Deep Voice® technology for customer voice authentication to detecting fraudster attacks with Phoneprinting® technology, contact centers using Amazon Connect can improve their authentication experience and help protect their contact center from bad actors and increased fraud risks.
Deep Voice® Engine
THAT ARE CUSTOMER READY
Discover scalable solutions that help you achieve your business needs through a combination of AWS services and APN Partners that have attained AWS Competency designations. Based on architectures validated by AWS to accelerate your cloud transformation, you can deploy solutions quickly with AWS Quick Starts and optional Jumpstart consulting offers provided by APN Partners.