Reduce Fraud with Pindrop® Protect

Analysis at every call stage

Fraud prevention doesn’t have to come at the cost of efficiency or customer trust. Pindrop^® Protect provides a single, comprehensive risk score for each call, starting in the Interactive Voice Response (IVR) and continuing through the agent call stage.¹

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80%

Fraud detection rate²

Catch more fraud with advanced risk analysis that surpasses traditional tools.

$5.5M

Average savings over 3 years³

Save money while reducing customer frustration with passive risk assessment.

<0.5%

False positive rate⁴

Minimize inaccurate fraud alerts, allowing investigators to spend more time on real threats.

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Why Pindrop

Achieve robust security without disrupting the customer experience.

Improve risk strategies

Use industry-leading technology with a demonstrated 80% fraud detection rate.²

Reduce fraud losses

Analyze calls for risk at every stage to help reduce fraud losses by an average of $5.5M over three years.⁵

Enhance the caller experience

Save your callers’ time by minimizing the need for security questions or OTPs.

Run thorough risk evaluations

Detect suspicious behaviors, analyze voice, and evaluate risk both in the IVR and during agent interactions.

Recognize account takeover

Identify vulnerable accounts by studying IVR activity for reconnaissance attempts and bot behavior.

Gain insights from past calls

Uncover up to 22% more fraud⁶ by rescoring previous calls with new fraud intelligence, automatically flagging cases for further investigation.

Hear from our customers

Discover how First National Bank of Omaha increased its account takeover recognition rate by 59%.

Read the case study

“Pindrop performed for us 34% better than what we projected in fraud loss cuts.”

Steve Furlong

Director of Fraud Management, First National Bank Omaha

Layered tech for stronger protection

Equip your team with advanced tools to help uncover and stop fraud at every stage.

How you can better uncover fraud

Learn more about fraud detection, the importance of advanced risk analysis tools, and how to reduce fraud losses at your business’s contact center.

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Pindrop® Protect

Achieve higher fraud detection + lower losses

Analysis at every call stage

Fraud detection rate²

Average savings over 3 years³

False positive rate⁴

Why Pindrop

Improve risk strategies

Reduce fraud losses

Enhance the caller experience

Run thorough risk evaluations

Recognize account takeover

Gain insights from past calls

Hear from our customers

“Pindrop performed for us 34% better than what we projected in fraud loss cuts.”

Layered tech for stronger protection

Voice analysis

Device analysis

Metadata analysis

Behavior analysis

Continuous scoring

Fraud consortium

Liveness detection

How you can better uncover fraud

Digital trust isn’t
optional—it’s essential

Take the first step toward a safer, more secure future for your business.

Pindrop® Protect

Achieve higher fraud detection + lower losses

Analysis at every call stage

Fraud detection rate2

Average savings over 3 years3

False positive rate4

Why Pindrop

Improve risk strategies

Reduce fraud losses

Enhance the caller experience

Run thorough risk evaluations

Recognize account takeover

Gain insights from past calls

Hear from our customers

“Pindrop performed for us 34% better than what we projected in fraud loss cuts.”

Layered tech for stronger protection

Voice analysis

Device analysis

Metadata analysis

Behavior analysis

Continuous scoring

Fraud consortium

Liveness detection

How you can better uncover fraud

Digital trust isn’t optional—it’s essential

Take the first step toward a safer, more secure future for your business.

Fraud detection rate²

Average savings over 3 years³

False positive rate⁴

Digital trust isn’t
optional—it’s essential