Enhance Call Center Security with Deep Voice™
How Deep Voice™ works?
Experience pristine audio with Deep Voice™. Our AI and machine learning technology eliminates background noise, prioritizing the user’s voice. It also identifies threats like voice morphing, recorded sounds, and synthesized voices.
Eliminate Background Noise Distractions
Efficient and precise voice analysis
Pindrop Voice Intelligence & Security Report Finds Fraudsters Passed Knowledge Based Authentication Questions 92 Percent of the Time.
Learn the innovative ways bad actors take advantage of certain authentication methods to commit fraud to better protect customer accounts.
Deep Voice™ : Revolutionizing Call Center Security
- Harness the power of Pindrop Voice Printing™ technology to delve deep into the unique characteristics of each caller’s voice. The Deep Voice™ Engine empowers call centers with voice recognition biometrics, ensuring callers are genuine and not mimicking known fraudster profiles.
- Whitelist: Match a caller’s voice to an established voiceprint, confirming their identity.
- Blacklist: Scan a caller’s voice against Pindrop’s extensive blacklist, pinpointing recurring fraudsters.
- Anomaly Detection: Detect voice alterations, playback tricks, and artificial voice simulations to ensure genuine interactions.
Partner & Customers
Testing authentication systems against deepfake vulnerabilities at Top Tier US Bank
3Qi, a leading software QA solution provider, helped a Tier 1 US Bank test its call centers against the full variety of deep fakes. In this blog, we share their learnings and best practices from that exercise for everyone to learn from.