pindrop-logo-2.svg
Search
Close this search box.
Search
Close this search box.

Enhance Call Center Security with Deep Voice™

Leading in Voice Recognition Biometrics. Detect fraudsters faster than ever and ensure optimal security with neural network-based biometric recognition engine.
protect-ivr-hero.png

How Deep Voice™ works?

Experience pristine audio with Deep Voice™. Our AI and machine learning technology eliminates background noise, prioritizing the user’s voice. It also identifies threats like voice morphing, recorded sounds, and synthesized voices.

Eliminate Background Noise Distractions

Don’t let fraudsters hide in the chaos of background noise. Pindrop Voiceprinting™ minimizes background noise sensitivity, guaranteeing precise voice analysis that exposes fraudsters and their deceptive tactics.

Efficient and precise voice analysis

Quickly capture unique acoustic and behavioral traits from short speech segments, during IVR interactions or agent conversations, creating individualized voiceprints for all users.

Optimal
Voice Security

Pindrop’s security doesn’t plateau after the initial call. With each subsequent analysis, the voice credential fortifies, adapting to voice changes over time and ensuring consistent protection.

Featured Content

Pindrop Voice Intelligence & Security Report Finds Fraudsters Passed Knowledge Based Authentication Questions 92 Percent of the Time.

Learn the innovative ways bad actors take advantage of certain authentication methods to commit fraud to better protect customer accounts.

*2022 Voice Intelligence & Security Report, Pindrop

Deep Voice™ : Revolutionizing Call Center Security

  • Harness the power of Pindrop Voice Printing™ technology to delve deep into the unique characteristics of each caller’s voice. The Deep Voice™ Engine empowers call centers with voice recognition biometrics, ensuring callers are genuine and not mimicking known fraudster profiles.

     

    • Whitelist: Match a caller’s voice to an established voiceprint, confirming their identity.
    • Blacklist: Scan a caller’s voice against Pindrop’s extensive blacklist, pinpointing recurring fraudsters.
    • Anomaly Detection: Detect voice alterations, playback tricks, and artificial voice simulations to ensure genuine interactions.
Partner & Customers

Relevant Resources

blog

The Impact of Deepfakes on Journalism

Deepfakes are a growing threat to journalism, making it difficult to distinguish between real and fake news. Explore the impact of deepfakes and how to combat them.

report

The $23B Fraud Problem in Retail

How protected are you? Read the white paper and learn about fraud trends and how PindropⓇ can help secure your business.

video

Cutting Through the Noise: How Pindrop Is Setting New Standards in Fraud Prevention

As advanced technologies like artificial intelligence become increasingly sophisticated in their ability to mimic human voices, the risks of voice fraud and deepfake deception have intensified, fueling the emergence of new fraud tactics that threaten businesses and consumers. Pindrop Solutions aims to combat these emerging threats through innovative voice authentication, fraud protection, and deepfake detection technologies. Their platform assesses voice characteristics, caller behavior, device attributes, and live interactions to reliably distinguish between authentic human voices and synthetic or fraudulent attempts. It offers seamless security solutions that enhance protection for organizations while maintaining a frictionless user experience.

Take Action Against Fraud Today

Book a demo & discover how to safeguard your business.