The leading voice in authentication.
in Fraud Losses Stopped
Spoofed Calls Detected
We are helping customers connect quickly and safely to what’s most important to them in multiple ways.
You can’t make a connection if you don’t know who someone is. Pindrop Technology provides the right intelligence to authenticate customers and help businesses offer a faster and more personalized contact center experience.
Pindrop combines best-in-class audio, voice, and AI technologies with a comprehensive risk database to provide added protection across the phone channel — analyzing risk on live calls and customer accounts even before an agent answers the phone.
IoT & Consumer Devices
A car that only unlocks for its owner. The perfect playlist. Thanks to their voice, your customers’ smart devices just got more intelligent with frictionless security and personalization to form a superior user experience.
Mobile App Voice ID + Security
Log-in credentials and personalization have never been more human. We give your customers an easy and intuitive way to safely access the applications they care about most.
Partner & Customers
The future of identification has never sounded so good.
The future of authentication has never sounded so good.
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Pindrop’s Latest Technology Changes the Game for Caller Authentication
In 2020, Pindrop acquired New-York based company, Next Caller Inc., and with it, the VeriCall® technology—a best-in-class phone number (ANI) validation and spoof detection service. VeriCall technology is responsible for helping to streamline the call experience for customers of the country's largest brands. The solution provides near real-time caller ID intelligence to remove friction during authentication and helps to secure the phone channel by flagging high-risk interactions like call spoofing.
Measuring STIR/SHAKEN Attestationsvs. Pindrop® Technology for Contact Centers
Pindrop monitored over 260 million calls between April 2021 and June 2022, producing stunning insights that include how only 35% of calls were delivered with any Attestation at all, spoofed calls were given an Attestation A by carriers on numerous occasions, and hundreds of thousands of calls given an Attestation C were cleared for step-down authentication by PindropⓇ technology.