The leading voice in authentication.

From transforming a customer’s call center experience to reimagining how they interact with smart devices, Pindrop helps people use their voice to quickly and privately connect to, enter, and unlock their world.

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Calls Analyzed

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Spoofed Calls Detected

Solutions

We are helping customers connect quickly and safely to what’s most important to them in multiple ways.

Authentication

You can’t make a connection if you don’t know who someone is. Pindrop Technology provides the right intelligence to authenticate customers and help businesses offer a faster and more personalized contact center experience.

Anti-Fraud

Pindrop combines best-in-class audio, voice, and AI technologies with a comprehensive risk database to provide added protection across the phone channel — analyzing risk on live calls and customer accounts even before an agent answers the phone.

IoT & Consumer Devices

A car that only unlocks for its owner. The perfect playlist. Thanks to their voice, your customers’ smart devices just got more intelligent with frictionless security and personalization to form a superior user experience.

Mobile App Voice ID + Security

Log-in credentials and personalization have never been more human. We give your customers an easy and intuitive way to safely access the applications they care about most.

Partner & Customers

The future of identification has never sounded so good.

The future of authentication has never sounded so good.

While doing my quality checks on agent calls, I continue to hear positive comments from customers that they are not having to answer so many questions and they really appreciate how quickly the calls are moving. Pindrop has really made a difference!

Pindrop performed for us 34% better than what we projected in fraud loss reductions.

PSCU’s fraud detection and prevention resources stopped $146 million in fraudulent transactions. The partnership with Pindrop will help toughen our resistance to this emerging fraud threat in the voice channel. Our investment in new risk management technology is a key component of PSCU’s mission to support, protect and optimize every transaction we have with our Owner’s members.

Relevant Resources

blog

How Deepfakes Are Impacting Public Trust in Media

Discover how deepfakes are impacting trust in the media and reshaping the information landscape. Uncover the effect on news credibility in the age of AI-generated content.

October 17, 2024

report

The $23B Fraud Problem in Retail

How protected are you? Read the white paper and learn about fraud trends and how PindropⓇ can help secure your business.

September 6, 2024

video

Cutting Through the Noise: How Pindrop Is Setting New Standards in Fraud Prevention

As advanced technologies like artificial intelligence become increasingly sophisticated in their ability to mimic human voices, the risks of voice fraud and deepfake deception have intensified, fueling the emergence of new fraud tactics that threaten businesses and consumers. Pindrop Solutions aims to combat these emerging threats through innovative voice authentication, fraud protection, and deepfake detection technologies. Their platform assesses voice characteristics, caller behavior, device attributes, and live interactions to reliably distinguish between authentic human voices and synthetic or fraudulent attempts. It offers seamless security solutions that enhance protection for organizations while maintaining a frictionless user experience.

March 20, 2024