Phone Scams to Watch For in 2024
Phone scams can be a serious source of problems for many businesses, including contact centers. Unfortunately, employees are often the most vulnerable part of the
The Benefits of Biometric Liveness in Fraud Detection
Biometric authentication was once the most robust security measure. It used hard-to-impersonate biological traits like fingerprints to verify identity. However, nowadays, biometric authentication is not
Evolving Your Cybersecurity Approach: 4 Questions Answered
According to Verizon’s Data Breach Investigations (DBIR) Report, business email compromise attacks have almost doubled across their incident data, accounting for 50% of incidents. This
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What is Biometric Liveness Detection and Why Is it Important?
With the rise of deepfakes and sophisticated identity spoofing, it’s becoming increasingly difficult for companies to ensure that the person on the other end is
How Voice Authentication Secure Contact Centers Against Replay Attacks
An increasing number of contact centers and organizations that offer support are now relying on voice authentication software to reduce their cyber threat surface. Fraud
How Voice Biometric Authentication is Eliminating Passwords
It’s time to say goodbye to passwords! As voice authentication continues to gather steam across numerous verticals, we can likely expect it to become the
4 Surprising Findings in our New Deepfake and Voice Clone Consumer Report
AI-manipulated media can come in multiple forms. Pindrop’s newly released Deepfake and Voice Clone Consumer Sentiment Report (October 2023) categorizes deepfake technology in various ways,
How Does Audio Deepfake Detection Work?
Deepfakes pose a serious threat to cybersecurity. Companies are scrambling to protect their customers’ data against such emerging threats. Deepfake detection has become of paramount
How Does Deepfake Detection Work?
Deepfakes use a form of artificial intelligence called deep learning to make images of fake events or videos appear natural. These can entail creating fake
4 Steps to Understanding How Biometric Liveness Detection Prevents Spoofing
Biometrics is the automated recognition of individuals using unique characteristics of one’s identity to do so. The most common spoofing attack is within emails, but
Does Watermarking Protect Against Deepfake Attacks?
Recent leaps in the field of generative AI, in combination with a plethora of available data, has resulted in numerous tools that are able to
Fight AI with AI: Stop Contact Center Fraud with Pindrop on Google Cloud
Fraudsters are using AI to attack your call center. Fight back with smart caller authentication from Pindrop on Google Cloud In today’s complex threat environment,
7 Questions Answered for Better Protection Against Deepfakes
Deepfakes, capable of mimicking anyone’s voice with remarkable realism, have emerged as a real threat to businesses and consumers. Fraudsters can now use technology to