How Call Centers Use Phoneprinting Technology
Phoneprinting technology is highly resilient, helping detect fraud techniques.
Compare caller ID information to true device and location to help flag spoofing attempts.
Deter Social Engineering
Add a layer of security that relies on the audio information the caller can’t control.
Build Device Prints
Create unique prints of calling devices that can be used to identify repeat callers.
Why is the Technology Different?
Pindrop’s patented Phoneprinting 2.0 technology uses the full audio of a call to determine its true characteristics. It goes beyond legacy security solutions to provide universal coverage regardless of device type and number of call attempts.