Phoneprinting

WHAT YOU CAN’T HEAR

CAN HURT YOU

Our patented Phoneprinting™ technology analyzes 147 factors of a call’s full audio to determine its true device type, geo-location, and carrier.

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Pindrop Phoneprinting Technology

How Call Centers Use Phoneprinting™ Technology

Phoneprinting™ technology is highly resilient, verifying a legitimate customer or detecting the techniques fraudsters use to hide their true number. This technology identifies multiple callers associated with the same print, allowing enterprises to detect and track fraud rings. 

Call Center Spoof Detection Phoneprinting

Detect Spoofing

Compare caller ID information to true device and location to help find anomalies that indicate spoofing.

Deter Social Engineering

Deter Social Engineering

Add a layer of security that relies on the audio information the caller can’t control.

Build Device Prints Call Center Phoneprinting

Build Device Prints

Create unique prints of calling devices that can be used to identify repeat callers.

Why is the Technology Different?

Pindrop’s patented Phoneprinting™ technology uses the full audio of a call to determine its true characteristics. Call centers use this technology to detect anomalous behavior for first time callers and identify repeat fraudsters. It goes beyond automatic number identification validation and provides universal coverage regardless of device type and call attempts.

 

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Webinar: TACKLING THE 113% FRAUD INCREASE IN CALL CENTERS