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Discover the Future of Voice Security

Gain unparalleled knowledge into topics like audio fraud prevention, authentication, deepfakes, and more with our expert-curated collection of informative webinars, insightful blogs, and comprehensive reports.

Pulse | Blog

What is a Robocall and How Do You Stop One?


July 9, 2024

A robocall is an automated telephone call that delivers a pre-recorded message as soon as someone picks up a phone. Find out more about how to stop them here.

READ HERE
Pulse | Blog

How Voice Authentication Mitigates Replay Attacks


July 3, 2024

Defend against replay attacks with voice authentication. Learn strategies, benefits, and Pindrop's solutions for robust cybersecurity.

READ HERE
Pulse | Event

Client Forum Exchange (CFX) Q3 2024 Session

Tuesday, July 23rd, 2024


Current clients, join us for an exclusive customer event | Tuesday, July 23rd @ 2pm ET

REGISTER
Pulse | Blog

Banking Frauds in 2024: How We Expect the Landscape to Change


July 1, 2024

Explore banking frauds in 2024: from current dynamics to anticipated changes. Discover mitigation practices with Pindrop Security Solutions.

READ HERE
Pulse | Blog

5 AI Trends for Contact Center Automation in 2024


June 24, 2024

Artificial intelligence, a key player in call centers, accelerates repetitive tasks and can create a seamless experience for agents and customers. In a recent survey of contact center and IT leaders, a staggering 87% of respondents affirm that conversational AI has reduced agents' effort and costs in the contact center, boosting agent efficiency by 65%.

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Pulse | Blog

7 Best Practices for Effective Call Center Management


June 13, 2024

Learn about 7 call center management best practices to ensure operational excellence, including role definition, fraud prevention, & performance monitoring.

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Pulse | Blog

IVR vs. Agents: The Complete Guide to Customer Authentication


June 11, 2024

Read about IVR and agent-based authentication for customer verification. Learn how voice biometrics can enhance security and maximize call center efficiency!

READ HERE
Pulse | Webinar

The 2024 Security Landscape: Your Guide to Modern Fraud Prevention


June 26, 2024 @ 2:00 pm EST
Shawn Hall, Ketuman Sardesai

WATCH NOW
Pulse | Blog

How to Boost Agent Efficiency in Your Contact Center


June 6, 2024

Boost your contact center efficiency today. Learn how to measure productivity and 7 strategies to increase agent efficiency and improve customer satisfaction.

READ HERE