Resources STAY CONNECTED, STAY INFORMED, STAY AHEAD
Pindrop Pulse is a resource hub for everything from the basics of voice fraud and security, to advanced topics and discussions happening in the industry. Take your knowledge to the next level.
2023 Client Forum Exchange (CFX) Summer Customer Call
June 21, 2023 | Exclusive Customer Meeting
Current clients, join us for our 2023 CFX summer call on Wednesday, June 21 at 2 PM ET
REGISTER
The ABCs of Multifactor Authentication (MFA)
February 23, 2023
A quick overview of what MFA is, why it matters, and how to do it better—including the future of passwordless authentication.
READ HERE
A Comprehensive Guide to Authentication in Today’s Omni-Channel Landscape
This comprehensive authentication guide covers everything from the history of authentication practices to the latest threats, strategies, and trends.
DOWNLOAD
2023 Client Forum Exchange (CFX) Summer Customer Call
June 21, 2023 | Exclusive Customer Meeting
Current clients, join us for our 2023 CFX summer call on Wednesday, June 21 at 2 PM ET
REGISTER
The ABCs of Multifactor Authentication (MFA)
February 23, 2023
A quick overview of what MFA is, why it matters, and how to do it better—including the future of passwordless authentication.
READ HERE
A Comprehensive Guide to Authentication in Today’s Omni-Channel Landscape
This comprehensive authentication guide covers everything from the history of authentication practices to the latest threats, strategies, and trends.
DOWNLOAD
5 Insights in 15 Minutes: 2023 Authentication Trends
February 23, 2023 @ 1:00 pm - 1:15 pm EST
Nicole Culver, Director of Product Marketing
Pindrop’s 2023 FS-ISAC Spring Summit Welcome Reception
March 19, 2023 | FS-ISAC Attendees Only
Join Pindrop for refreshments and networking at our 2023 FS-ISAC Welcome Reception on Sunday, March 19, 2023 from 6:00 -9:00 PM MST
REGISTER2023 Customer Identity Verification & Fraud Reduction
This chapter, sponsored by Pindrop, is from the 2023 US Contact Center Decision Maker's Guide. The strongest security will be present where there is multi-factor authentication around voice biometrics, device authentication, shared information about known fraudsters and customer behavior such as keypress analysis and call patterns. Read this chapter from Contact Babel's Guide to learn how you can secure your contact center.
DOWNLOADPindrop’s Record Breaking Year: Patents in 2022
January 24, 2023
Pindrop hit the landmark of 100 patents granted last year with 30 patents granted in 2022 alone. This continues Pindrop’s rich history of innovation, focused on contact center security, user authentication and consumer experience, with the promise of more to come.
READ HEREBanking Fraud Investigations - How Do Banks Detect Fraud?
January 18, 2023
How do banks investigate unauthorized transactions? How do they detect fraud? Learn about fraud & prevention for banks.
READ HEREEmerging AI Bots in your Contact Center - Deepfakes Are Next
January 10, 2023
A reaction to DoNotPay’s use of bots to avoid paying fees, etc., this article addresses the rise in conversational AI bots combined with synthetic voices, and what that means for deepfake detection.
READ HERE