10 Fraud Detection Questions From Our Recent Webinar
Pindrop’s recent webinar was hosted by Shawn Hall, VP of Product, Research, and Engineering at Pindrop and Ketuman Sardesai, Head of Market Strategy and Intelligence
What is a Robocall and How Do You Stop One?
Robocalls, as defined by Tech Target are “automated telephone calls that deliver a recorded message,” often using caller ID spoofing to deceive recipients. Caller ID
How Voice Authentication Mitigates Replay Attacks
Replay attacks pose a significant threat to a system’s security. They operate maliciously or fraudulently by repeating or delaying user communication. Their simplicity is their
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Real-time Deepfake Detection of Senator Blumenthal’s Remarks at AI Committee
Sen. Blumenthal made his own deepfake. Pindrop caught it. Could you? As AI technology continues to advance, the rise of deepfakes poses a serious
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Call Center Fraud: The Playbook For A Strong Defense
Call Center Fraud: The Playbook For A Strong Defense As government relief programs began to taper off and the availability of government funds decreased, Pindrop
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The ABCs of Multifactor Authentication (MFA)
A recent survey from Tech Radar revealed 60% of respondents reused passwords across multiple accounts. This, combined with passwords that are easily guessed through Brute
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Pindrop’s Record Breaking Year: Patents in 2022
It all started with the invention of Phoneprinting. In 2011, Pindrop’s founder and now CEO, Vijay Balasubramaniyan, patented this unique technology that broke new ground
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Banking Fraud Investigations – How Do Banks Detect Fraud?
How Do Banks Investigate Unauthorized Transactions & Prevent Fraud? According to the Financial Crime Report Q2 2021, 93% of banking-related fraud happens online. PwC’s Global
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Emerging AI Bots in your Contact Center – Deepfakes Are Next
There’s been interesting news recently on conversational AI bots being utilized by platforms like DoNotPay, Ideta, or the sassier Jolly Roger Telephone Co. These services
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Self-Service: A Double-Edged Sword | How IVR Monitoring Can Help
In the past 24 months, has your organization’s contact center shifted to offer more self-service options? Has your organization also experienced a significant increase in
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Pindrop’s Latest Technology Changes the Game for Caller Authentication
In 2020, Pindrop acquired New-York based company, Next Caller Inc., and with it, the VeriCall® Technology—a best-in-class phone number (ANI) validation and spoof detection service.
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STIR/SHAKEN is Not Call Authentication
In June of 2021, an FCC mandate went into effect requiring voice service providers to implement STIR/SHAKEN protocols. No, that isn’t a government-mandated happy hour
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Secure Authentication the FFIEC Way – How Pindrop Can Help
Every day, we trust financial institutions with both our money and very sensitive personal information. Authentication is a critical need for financial institutions to maintain