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Pindrop® Pulse

Real-Time Deepfake Detection

Combat the threat of contact center deepfakes and AI-generated fraud with our cutting-edge audio deepfake detection solution. Pindrop Pulse is integrated with our fraud protection and authentication platform and is meticulously designed for real-time deepfake detection with industry-leading deepfake detection rates.

> 0 %

Against Previously
Seen Deepfake Models

> 0 %

Against Zero-Day
Attacks and Unseen Models

< 0 %

False
Postitive Rate

How we set ourselves apart from the competition
Designed using core tenets of effective deepfake detection.

Real-Time
Detection

This is particularly important for sensitive transactions (e.g., financial transactions). Our advanced proprietary technology operates in real-time, quickly identifying and flagging suspicious audio content with as little as 2 seconds of speech, thereby helping thwart potential threats before they escalate.

Continuous Assessment

To enhance protection against malicious actors potentially using sophisticated technology to bypass an organization’s authentication measures, it’s important to regularly update Liveness scores during calls as needed by customers.

Resilience

Pindrop® Pulse offers deepfake detection resilient to noise, reverberation, compression, transcoding, and adversarial attacks, as proven against the University of Waterloo’s black-box scenarios. For more on its robustness, refer to Pindrop’s defense against the Waterloo attacks.

Zero-day
Attack Coverage

Pindrop® Pulse uses proprietary technology that can detect new deepfake engines that have previously never been seen. Deepfake engines are not one monolithic system and are created by a large set of components. Pindrop recently demonstrated the ability of its liveness detection technology to identify previously unseen deepfakes with a very high level of accuracy.

Explainability

It is important for deepfake detection systems to provide explainable analysis results. Pindrop® Pulse provides a liveness score and a reason code with every assessment. This has no dependency on enrolling the speaker’s voice, and every call is atomically analyzed using fakeprintingTM technology.

7 Key Features

Rapid
response

Designed for real-time applications, Pindrop® Pulse provides instantaneous analysis and identification of audio deepfakes within the IVR or at the contact center agent.

Continuous
assessment

Protect calls with a liveness score generated and continuously updated every 2 seconds to counter evolving threats.

No friction
analysis

Liveness detection does not require enrolling the speaker’s voice enabling the risk assessment as callers naturally engage with the IVR or contact center agents.

Reporting

Liveness Score and reason codes are available in automated reporting and manual data export from the UI.

Post-call
analysis

Provide real-time alerts to your fraud teams so they can review the transaction on a timely basis to stop fraudulent attempts.

Fully Integrated, Cloud-Native Capability

Pindrop® Pulse offers cloud customers integration with Pindrop Passport and Protect, eliminating the need for new APIs or system changes.

Ease
of use

Consume the analysis results via RESTful APIs in your rule engines or consume it via built-in policies in the platform.

Understanding and Addressing the Deepfake Threat for Executives

In this eBook you’ll learn how to:

  • Mitigate the impact of deepfakes on customer interactions through effective strategies.
  • Integrate deepfake detection into authentication systems with proactive measures.
  • Execute key considerations when implementing deepfake protection initiatives.

Relevant Resources

blog

The Impact of Deepfakes on Journalism

Deepfakes are a growing threat to journalism, making it difficult to distinguish between real and fake news. Explore the impact of deepfakes and how to combat them.

report

The $23B Fraud Problem in Retail

How protected are you? Read the white paper and learn about fraud trends and how PindropⓇ can help secure your business.

video

Cutting Through the Noise: How Pindrop Is Setting New Standards in Fraud Prevention

As advanced technologies like artificial intelligence become increasingly sophisticated in their ability to mimic human voices, the risks of voice fraud and deepfake deception have intensified, fueling the emergence of new fraud tactics that threaten businesses and consumers. Pindrop Solutions aims to combat these emerging threats through innovative voice authentication, fraud protection, and deepfake detection technologies. Their platform assesses voice characteristics, caller behavior, device attributes, and live interactions to reliably distinguish between authentic human voices and synthetic or fraudulent attempts. It offers seamless security solutions that enhance protection for organizations while maintaining a frictionless user experience.

Elevate Your Security with our Pindrop Pulse® technology, backed up with the Pulse Deepfake Warranty

Gain peace of mind and robust protection against synthetic voice fraud with Pindrop Pulse, backed by the confidence of up to a $1 million warranty.*

* Terms and conditions apply. Minimum subscription required. Warranty reimbursement is dependent on the company’s annual baseline subscription call volume up to the applicable reimbursement cap for the warranty period. Refer to the Pulse Warranty Agreement for more information.