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Pindrop® Pulse

Real-Time Deepfake Detection

Combat the threat of contact center deepfakes and AI-generated fraud with our cutting-edge audio deepfake detection solution. Pindrop Pulse is integrated with our fraud protection and authentication platform and is meticulously designed for real-time deepfake detection with industry-leading deepfake detection rates.

> 0 %

Against Previously
Seen Deepfake Models

> 0 %

Against Zero-Day
Attacks and Unseen Models

< 0 %

False
Postitive Rate

How we set ourselves apart from the competition
Designed using core tenets of effective deepfake detection.

Real-Time
Detection

This is particularly important for sensitive transactions (e.g., financial transactions). Our advanced proprietary technology operates in real-time, quickly identifying and flagging suspicious audio content with as little as 2 seconds of speech, thereby helping thwart potential threats before they escalate.

Continuous Assessment

To enhance protection against malicious actors potentially using sophisticated technology to bypass an organization’s authentication measures, it’s important to regularly update Liveness scores during calls as needed by customers.

Resilience

Pindrop® Pulse offers deepfake detection resilient to noise, reverberation, compression, transcoding, and adversarial attacks, as proven against the University of Waterloo’s black-box scenarios. For more on its robustness, refer to Pindrop’s defense against the Waterloo attacks.

Zero-day
Attack Coverage

Pindrop® Pulse uses proprietary technology that can detect new deepfake engines that have previously never been seen. Deepfake engines are not one monolithic system and are created by a large set of components. Pindrop recently demonstrated the ability of its liveness detection technology to identify previously unseen deepfakes with a very high level of accuracy.

Explainability

It is important for deepfake detection systems to provide explainable analysis results. Pindrop® Pulse provides a liveness score and a reason code with every assessment. This has no dependency on enrolling the speaker’s voice, and every call is atomically analyzed using fakeprintingTM technology.

7 Key Features

Rapid
response

Designed for real-time applications, Pindrop® Pulse provides instantaneous analysis and identification of audio deepfakes within the IVR or at the contact center agent.

Continuous
assessment

Protect calls with a liveness score generated and continuously updated every 2 seconds to counter evolving threats.

No friction
analysis

Liveness detection does not require enrolling the speaker’s voice enabling the risk assessment as callers naturally engage with the IVR or contact center agents.

Reporting

Liveness Score and reason codes are available in automated reporting and manual data export from the UI.

Post-call
analysis

Provide real-time alerts to your fraud teams so they can review the transaction on a timely basis to stop fraudulent attempts.

Fully Integrated, Cloud-Native Capability

Pindrop® Pulse offers cloud customers integration with Pindrop Passport and Protect, eliminating the need for new APIs or system changes.

Ease
of use

Consume the analysis results via RESTful APIs in your rule engines or consume it via built-in policies in the platform.

Understanding and Addressing the Deepfake Threat for Executives

In this eBook you’ll learn how to:

  • Mitigate the impact of deepfakes on customer interactions through effective strategies.
  • Integrate deepfake detection into authentication systems with proactive measures.
  • Execute key considerations when implementing deepfake protection initiatives.

Relevant Resources

Elevate Your Security with our Pindrop Pulse® technology, backed up with the Pulse Deepfake Warranty

Gain peace of mind and robust protection against synthetic voice fraud with Pindrop Pulse, backed by the confidence of up to a $1 million warranty.*

* Terms and conditions apply. Minimum subscription required. Warranty reimbursement is dependent on the company’s annual baseline subscription call volume up to the applicable reimbursement cap for the warranty period. Refer to the Pulse Warranty Agreement for more information.