Pindrop’s Record Breaking Year: Patents in 2022
It all started with the invention of Phoneprinting. In 2011, Pindrop’s founder and now CEO, Vijay Balasubramaniyan, patented this unique technology that broke new ground
Banking Fraud Investigations – How Do Banks Detect Fraud?
How Do Banks Investigate Unauthorized Transactions & Prevent Fraud? According to the Financial Crime Report Q2 2021, 93% of banking-related fraud happens online. PwC’s Global
Emerging AI Bots in your Contact Center – Deepfakes Are Next
There’s been interesting news recently on conversational AI bots being utilized by platforms like DoNotPay, Ideta, or the sassier Jolly Roger Telephone Co. These services
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Colonel Mustard in the Contact Center, with a Cell Phone!
Fans of the board game turned cult classic film Clue, or Cluedo as it is known in other parts of the world, know it is
Account Risk Adds a New Dimension to Fight Fraud
Today’s fraud tools are typically designed to focus on real-time prevention at the customer access point. Limiting fraud detection to look at real-time events can
The 2021 Caller Authentication Guide for Contact Centers
Contact center authentication defends your business, but many leaders are struggling with choosing the best type of authentication solution for them. In addition, recent shifts
KNOWLEDGE DOES NOT EQUAL SECURITY
Airlines, banks, stock exchanges, and trading platforms suffered brief website outages this week1 after a key piece of internet infrastructure failed, sparking the second major
Fraudsters Are Exploiting Cash Sharing Apps
Cash sharing apps are increasing in popularity for sending and receiving money. As many as 29% of North American transactions originate from a digital wallet
Microsoft’s Acquisition of Nuance – Implications for the Voice Authentication and Security Industry
Microsoft’s entry into voice biometrics with the acquisition of Nuance seems to support our ongoing position that voice is the future for both business and
WHY OTPs CEASED CATCHING THOSE OTP (ON THE PROWL)
One-Time Passwords (OTPs) were created to help enhance security, as they can protect you from an identity theft attack. OTPs can take the form of
Facebook Breach Means More Munitions for Fraudster ATO attempts
500 million Facebook users’ personal information including phone numbers has been scrapped from Facebook website and published to the dark web.¹ Back in January, a user
Next Caller Inc. Joins the Pindrop Family
Today marks a significant milestone for all of us at Pindrop. As we announce our first acquisition, we welcome industry peers, Next Caller Inc., into
The Law of Unintended Consequences
An Excerpt from section 5 of The 2021 Voice Intelligence and Security Report. Unintended consequences is a popular topic when it comes to security. In