10 Fraud Detection Questions From Our Recent Webinar
Pindrop’s recent webinar was hosted by Shawn Hall, VP of Product, Research, and Engineering at Pindrop and Ketuman Sardesai, Head of Market Strategy and Intelligence
What is a Robocall and How Do You Stop One?
Robocalls, as defined by Tech Target are “automated telephone calls that deliver a recorded message,” often using caller ID spoofing to deceive recipients. Caller ID
How Voice Authentication Mitigates Replay Attacks
Replay attacks pose a significant threat to a system’s security. They operate maliciously or fraudulently by repeating or delaying user communication. Their simplicity is their
View by category
Popular Blogs
![](https://www.pindrop.com/wp-content/uploads/7-Proven-Ways-to-Reduce-Costs-in-a-Contact-Center.jpg)
7 Proven Ways to Reduce Costs in a Contact Center
Call centers are perceived as cost centers in larger organizations, especially support-oriented ones. This means that when an economic downturn hits, most businesses look to
![](https://www.pindrop.com/wp-content/uploads/The-Biggest-Security-Threats-Facing-Contact-Centers-in-2024-And-How-to-Deal-With-Them.jpg)
The Biggest Security Threats Facing Contact Centers in 2024 And How to Deal With Them
Call centers are generally at a higher risk of security breaches, given the sheer volume of data that they deal with on an everyday basis.
![](https://www.pindrop.com/wp-content/uploads/How-Voice-Authentication-Solutions-Help-Cut-Contact-Center-Costs.jpg)
How Voice Authentication Solutions Help Cut Contact Center Costs
Voice authentication solutions are becoming increasingly popular in contact centers around the country. While they are generally used for security purposes, voice authentication systems can
![](https://www.pindrop.com/wp-content/uploads/Active-vs.-Passive-Authentication-Which-One-Should-You-Choose-in-2024_.jpg)
Active vs. Passive Authentication – Which One Should You Choose in 2024?
Modern contact centers rely on both active and passive voice authentication to mitigate fraud risk and improve productivity. However, it’s important to understand that the
![](https://www.pindrop.com/wp-content/uploads/Deepfake-Attacks-in-2024_-What-You-Need-to-Know.jpg)
Deepfake Attacks in 2024: What You Need to Know
Deepfakes have already disrupted the consumption of mass media as we know it. Scammers are creating deepfakes of popular celebrities and famous figures in a
![](https://www.pindrop.com/wp-content/uploads/Creating-the-Future-of-Authentication.png)
Redefining the Future of Authentication with Audio-Based ANI Validation
While emerging AI technologies bring increasing challenges in detecting bad actors, and concern from your consumers, the reality is that most of your callers are
![](https://www.pindrop.com/wp-content/uploads/How-Phone-Scams-Work-and-How-Call-Centers-can-Protect-Themselves.jpg)
How Phone Scams Work (and How Call Centers can Protect Themselves)
Phone scams have evolved considerably in the past few years, especially as malicious actors have begun to incorporate new technologies into their scams. Today, phone
![](https://www.pindrop.com/wp-content/uploads/Preventing-Biometric-Spoofing-with-Deepfake-Detection.jpg)
Preventing Biometric Spoofing with Deepfake Detection
Biometric spoofing is a common tactic used by scammers to manipulate biometric traits in order to impersonate innocent targets. Plus, with deepfakes that are becoming
![](https://www.pindrop.com/wp-content/uploads/8-Questions-About-What-Consumers-Know-About-Deepfakes-and-Voice-Clones-Answered.jpg)
7 Questions About Deepfake Consumer Sentiment Answered
In our recent report with Voicebot.ai, over 2,000 U.S. consumers were surveyed about their knowledge and feelings around deepfake and voice clone technology. Amit Gupta,
![](https://www.pindrop.com/wp-content/uploads/Pindrop-Helps-Prevent-Voice-Phishing.jpg)
Voice Phishing: How to Protect Yourself from Phone-Based Scams
Voice phishing, often referred to as vishing, is a deceptive technique that cybercriminals employ to trick individuals into giving personal and sensitive information over the