Pindrop Partners with Google Cloud
We are excited to announce that we have partnered with Google Cloud to become multi-instance, multi-faceted, and, well… multi-cloud. By bringing our SaaS platform to
Biometric Authentication: Enhance Face with Voice
The voice authentication industry has made huge advances in performance with the application of Machine Learning and Artificial Intelligence. On top of that, privacy advocates
Know when to change the locks to your contact center
Now that bad actors have made authenticating into our own accounts their business, consumers are now faced with either a lot of friction or possibly
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Welcoming Voice Comes With Hurdles | Technological and Generational
As the conversational economy grows and intertwines within businesses, it becomes more and more clear that this won’t be an entirely easy path. There are
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We all know KBAs, or knowledge based authentication questions, are outdated – but can you imagine a world that relies solely on an authentication method
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With the impending stresses of Black Friday, Cyber Monday, and other holiday shopping activities on the horizon, it is easy to forget to consider that
Connect with Pindrop @ re:Invent
Pindrop will be in Las Vegas attending re:Invent 2019 from Dec 2nd-Dec 5th. As an official AWS Technology Partner, Pindrop is the industry-leading provider of
Up Next | ICX Atlanta
Fraudulent calls within the contact center have grown by 350% – in only five years. Starting with data collection and validation, fraudsters go through many
ICX Card Issuer Summit Report Out – October 2019 Chicago IL
On October 1st, a group of leading professionals from the credit card issuing industry gathered at Chicago’s Fairmont hotel to participate in a full day
Trends in Insurance | How Can We Prevent Fraud?
Across the board, insurers found they were experiencing a huge uptick in fraud. As insurers (and other enterprises across industries) invest in technology to prevent
The Story of a Top 10 Insurance Company
In the insurance industry, many insurers run into problems with data privacy and account takeover. Fraudsters often target independent accounts from insurance agents, because that
AI | Infant Technology in Training
The promise of artificial intelligence is too attractive to ignore. Ideas range from discerning trends we are currently unable to see and optimizing decision making
Deepfakes | What You Need To Know
Let’s start off with something simple: what is a deepfake? Deepfakes can include anything from audio to video content that appear to look and sound