Pindrop Partners with Google Cloud
We are excited to announce that we have partnered with Google Cloud to become multi-instance, multi-faceted, and, well… multi-cloud. By bringing our SaaS platform to
Biometric Authentication: Enhance Face with Voice
The voice authentication industry has made huge advances in performance with the application of Machine Learning and Artificial Intelligence. On top of that, privacy advocates
Know when to change the locks to your contact center
Now that bad actors have made authenticating into our own accounts their business, consumers are now faced with either a lot of friction or possibly
View by category
Popular Blogs
Authentication Myths | Reaching Critical Mass – Quick & Easy
Reaching critical mass for enrollment can be defined as having enrolled a large portion of your customer base to justify the purchase price of the
Authentication Myths | Our Voices Never Age
Did you know that like the rest of your body, your voice is not immune from the ravages of time? Your vocal cords lose elasticity
Authentication Myths | Knowledge Based Authentication Works
To be fair, there was a point in time where knowledge based authentication questions (KBAs) were an effective form of identification. But that time is
Authentication Myths | Keeping the Bad Guys Out
Sorry folks, authentication solutions won’t keep all the bad guys out. Authentication solutions allow the good guys to be identified – but that doesn’t mean
Authentication Myths | The Truth About Voice Biometrics
Voice biometrics create an impenetrable obstacle for fraudsters. Fact or fiction? The answer to this may seem obvious – fiction. However, claims like voice biometrics
How A Top 10 Stock Brokerage Reduced Average Call Handle Time
Did you know $14 billion is lost annually to phone fraud? Making the call center a common target to fraudsters, as most enterprises’s weakest link.
Authentication Myths | Do You Know What You’re Dealing With?
Today, a battle wages between what is fake and what is real. This warfare has extended into our day-to-day use of technology as we begin
The Madness of March | Will Your Authentication Solution Stand Up?
Each year in the spring, the NCAA holds a basketball tournament which is divided into brackets, and ultimately brings together two teams to compete in
Natural Communication | The Latest Consumer Interface
From the first computers, which quickly made their way to being a major force of communication, to the advent of smartphones, consumers have always been
Voice | A Password Close To Your Heart
Examining the evolution of technology, we have been caught in a trend moving toward natural conversations. The start of this timeline begins with computers, which