10 Fraud Detection Questions From Our Recent Webinar
Pindrop’s recent webinar was hosted by Shawn Hall, VP of Product, Research, and Engineering at Pindrop and Ketuman Sardesai, Head of Market Strategy and Intelligence
What is a Robocall and How Do You Stop One?
Robocalls, as defined by Tech Target are “automated telephone calls that deliver a recorded message,” often using caller ID spoofing to deceive recipients. Caller ID
How Voice Authentication Mitigates Replay Attacks
Replay attacks pose a significant threat to a system’s security. They operate maliciously or fraudulently by repeating or delaying user communication. Their simplicity is their
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7 Call Center Trends We Expect to See Throughout 2024
Call centers have changed significantly in the past two decades, considering the sheer amount of new technologies that have been introduced. Now, we stand on
5 Tips for Improving Contact Center Productivity
A contact center’s profitability and effectiveness depend on the agents’ productivity. Historically, contact centers have been regarded as cost centers, there to support operations and
Pindrop’s ICASSP 2024 paper shows how room acoustics can enhance liveness detection
In a research paper 1co-authored with David Looney to be presented at the International Conference on Acoustics, Speech and Signal Processing (ICASSP) in Seoul, South
Pindrop® Pulse, First to Accurately Detect Deepfakes from OpenAI’s Voice Engine
Several of our customers have asked Pindrop if our recently launched deepfake detection product, Pindrop® Pulse, can detect synthetic content generated by OpenAI’s1 new Voice
4 Top Cybersecurity Trends Discovered From Our Recent CFX Event
Ensuring cybersecurity is front and center for companies is now a non-negotiable task. That’s why Pindrop released quarterly insider sessions to check in and ensure
Pindrop Named A Winner in the FTC Voice Cloning Challenge
The FTC (Federal Trade Commission) held its sixth Voice Cloning Challenge under the America COMPETES Act to drive innovation in voice cloning detection for protection
Pindrop® Pulse Excels in an Independent NPR Audio Deepfake Experiment
Digital security is a constantly evolving arms race between fraudsters and security technology providers. In this race, fraudsters have now acquired the weapon of Artificial
Deepfake Dilemma: Elections at the Crossroads of Democracy and Deception
Paul Carpenter, a New Orleans Street magician, wanted to be famous for fork bending. Instead, he made national headlines on CNN when he got wrapped
4 Top Questions Answered on How Passive Authentication Works to Secure Call Centers
We recently hosted a webinar with boost.ai and Desert Financial Credit Union (DFCU) to discuss better securing call centers in today’s rapidly changing environment. The
3 Steps to Protect Call Centers in Retail from Refund Abuse Fraud
As e-commerce and the retail industry continue to grow, so does the number of fraudsters who take advantage of the flexible and customer-friendly methods crucial