Pindrop’s Record Breaking Year: Patents in 2022
It all started with the invention of Phoneprinting. In 2011, Pindrop’s founder and now CEO, Vijay Balasubramaniyan, patented this unique technology that broke new ground
Banking Fraud Investigations – How Do Banks Detect Fraud?
How Do Banks Investigate Unauthorized Transactions & Prevent Fraud? According to the Financial Crime Report Q2 2021, 93% of banking-related fraud happens online. PwC’s Global
Emerging AI Bots in your Contact Center – Deepfakes Are Next
There’s been interesting news recently on conversational AI bots being utilized by platforms like DoNotPay, Ideta, or the sassier Jolly Roger Telephone Co. These services
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Biometric Authentication: Enhance Face with Voice
The voice authentication industry has made huge advances in performance with the application of Machine Learning and Artificial Intelligence. On top of that, privacy advocates

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Now that bad actors have made authenticating into our own accounts their business, consumers are now faced with either a lot of friction or possibly

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Identity confirmation is taking center stage for many companies undergoing customer experience initiatives or digital transformations. At Pindrop, we know that the key to a

Authentication in Today’s Digital-First World pt. 3
Part 3 – Internet of Things The COVID-19 pandemic changed the way people interact with controllers in favor of no-touch systems. In addition to improving

Authentication in Today’s Digital-First World pt. 2
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Authentication in Today’s Digital-First World pt. 1
Part 1 – Crypto Cryptocurrency adoption is increasing globally by the day and going mainstream comes with its own challenges to providing a seamless and

Measuring STIR/SHAKEN Attestations Against ANI Validation
October 2021 Data Report: Measuring S/S Attestations against VeriCall® Technology’s ANI Validation Summary of Key Findings Next Caller, a Pindrop® Company, reviewed the analyses conducted

Cancel The Questions! Rethinking Authentication To Balance Service & Security
There are many ways to complete call authentication, but the process typically involves using information (“factors”) from one or more of the following categories: Something

How a Digitally Transformed Contact Center Saves You Money
In today’s world where technology continues to evolve, most companies are currently experiencing a digital transformation. Now, as companies move further into digital transformation, they