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The Future of Voice, Fraud, and the Impact to CX | A Recap

Voice is growing out of the call center, out of your telephone and is growing into the next interface. In previous years, we have released fraud reports revolving around the call center, but with the expansion of voice, and the fraud that follows, we have shifted our perspective to voice intelligence – after all, voice is everywhere: your digital assistant,…
June 15, 2015
Going back to the future with TechCrunch
Yesterday, Somesh Dash, a Pindrop Security board member and investor and general partner at Institutional Venture Partners (IVP), wrote an article in TechCrunch on why…
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June 12, 2015
June 12 – The Week in Phone Fraud
This week in phone fraud, alternatives to knowledge based authentication and how to battle the modern robocaller. Recent attacks on the IRS and Apple Pay…
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June 10, 2015
Pindrop Wins Phoneprinting Patent
This week, Pindrop is proud to announce that we have been awarded a patent for our PhoneprintingTM technology, which combines authentication with fraud detection technology…
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June 5, 2015
June 5 – the Week in Phone Fraud
This week in phone fraud, US expats in Costa Rica mastermind massive call center fraud, and Pindrop research is in the news. On Monday, the…
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June 5, 2015
US Senate Discusses How Phoneprinting Can Protect Americans from Another IRS Breach
Last week, the IRS announced that, from February through mid-May this year, criminals accessed the past tax returns of 100,000 Americans using the IRS website.…
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May 29, 2015
May 29 – The Week in Phone Fraud
This week in phone fraud, phone scams to increase following IRS data breach and a UK man loses £176,000 to Ferrari phone scam. This week…
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May 22, 2015
May 22 – The Week in Phone Fraud
This week in phone fraud, social engineering attacks target enterprise employees and Forbes reports on the scary new world of tax fraud. On Tuesday, Enterprise…
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May 15, 2015
May 15 – The Week In Phone Fraud
This week in phone fraud, criminals hack call forwarding to exploit Apple Pay authentication and Pindrop’s CEO discusses how to make security more useable. On Tuesday,…
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May 8, 2015
May 8 – The Week In Phone Fraud
This week in phone fraud, phone fraudsters fund Syrian terrorism and the Federal Reserve wants to improve customer authentication. On Wednesday, Scotland Yard announced they…
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May 4, 2015
Meet Pindrop at May Info Sec Events
Spring events season is in full swing. At Pindrop, we’re looking forward to exhibiting at and sponsoring several great information security events this month. Next…
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May 1, 2015
Three Things We Learned at RSA 2015
This year’s RSA Conference was bigger than ever. The Pindrop team stayed busy speaking to current and future customers and partners at our booth in…
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May 1, 2015
May 1 – The Week In Phone Fraud
This week in phone fraud, a single phone call starts an attack on Tesla’s website and social media, and fraudsters target Cuban-Americans. Last weekend, Tesla…
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2019 Voice Intelligence Webinar Series – where voice, not touch is the main interface for customers.