Resources STAY CONNECTED, STAY INFORMED, STAY AHEAD

Pindrop Pulse is a resource hub for everything from the basics of voice fraud and security, to advanced topics and discussions happening in the industry. Take your knowledge to the next level.

Pulse | Blog

Voice Phishing: How to Protect Yourself from Phone-Based Scams


November 29, 2023

We will explore voice phishing, its definition, how it operates, common variations of voice phishing scams, and, most importantly, how you can identify and prevent these attempts to protect your personal information.

READ HERE
Pulse | Blog

Phone Scams to Watch For in 2024


November 20, 2023

Phone scams can be a serious source of problems for many businesses, including contact centers. Unfortunately, employees are often the most vulnerable part of the business. If an employee does not know about potential phone scams, they may struggle to keep confidential data safe. 

READ HERE
Pulse | Blog

The Benefits of Biometric Liveness in Fraud Detection


November 20, 2023

Biometric authentication was once the most robust security measure. It used hard-to-impersonate biological traits like fingerprints to verify identity. However, nowadays, biometric authentication is not all secure. Fraudsters can bypass the authentication with 3D-printed masks, fake fingerprints, and eye replicas.

READ HERE

What type are you interested in?

Pulse | Webinar

Deepfake and Voice Clone Deep Dive with Voicebot.ai

Webinar


December 5, 2023 @ 1:00 pm EST
Amit Gupta, Bret Kinsella

WATCH NOW
Pulse | Webinar

The Modern Data Breach: Exploring the Evolving Cybersecurity Threats

Webinar with Pindrop and Verizon


November 2, 2023 @ 1:00 pm - 2:00 pm EST
Bryce McWhorter, Will Gordy, and Patrick Wiley

Watch Now
Pulse | Webinar

Fortify your Business Against Deepfakes

Webinar with Pindrop Executives


October 11, 2023 @ 2:00 pm - 3:00 pm EST
Elie Khoury and Amit Gupta of Pindrop

WATCH NOW
Pulse | Webinar

Improve your Contact Center Customer Experience & Security

Pindrop, Five9 & NovelVox Webinar


September 13, 2023 @ 2:00 pm - 3:00 pm EST
Sumant Mauskar, David Tevendale, Amanda Miller, John Charles and Martin Katz

WATCH NOW
Pulse | Webinar

Building a Future-Ready Contact Center

AMA with Pindrop and Google Cloud


September 12, 2023 @ 2:00 pm - 3:00 pm EST
Gino Cotignola, Sumant Mauskar, Kalebyra White and Jennifer Carbone

WATCH NOW
Pulse | Webinar

Part 4: The Delicate Balance of CX and Fraud Detection

A Four-Part Webinar Series


July 27, 2023 @ 2:00 pm EST
Bryce McWhorter and Tara Garnett

WATCH NOW
Pulse | Webinar

Part 3: Deepfakes and the Dark Side of Generative AI

A Four-Part Webinar Series


July 13, 2023 @ 2:00 pm EST
Amit Gupta, VP of Product, Pindrop

WATCH NOW
Pulse | Webinar

Part 2: How your Contact Center & IVR are being weaponized

A Four-Part Webinar Series


June 29, 2023 @ 2:00 pm EST
Shawn Hall, VP of Product, Pindrop

WATCH NOW
Pulse | Webinar

Part 1: Resurgence of Fraud in Contact Centers: Latest Tactics & Vulnerabilities

A Four-Part Webinar Series


June 15, 2023 @ 2:00 pm EST
Shawn Hall, VP of Product, Pindrop

WATCH NOW