Resources STAY CONNECTED, STAY INFORMED, STAY AHEAD

Pindrop Pulse is a resource hub for everything from the basics of voice fraud and security, to advanced topics and discussions happening in the industry. Take your knowledge to the next level.

Pulse | Blog

Voice Phishing: How to Protect Yourself from Phone-Based Scams


November 29, 2023

We will explore voice phishing, its definition, how it operates, common variations of voice phishing scams, and, most importantly, how you can identify and prevent these attempts to protect your personal information.

READ HERE
Pulse | Blog

Phone Scams to Watch For in 2024


November 20, 2023

Phone scams can be a serious source of problems for many businesses, including contact centers. Unfortunately, employees are often the most vulnerable part of the business. If an employee does not know about potential phone scams, they may struggle to keep confidential data safe. 

READ HERE
Pulse | Blog

The Benefits of Biometric Liveness in Fraud Detection


November 20, 2023

Biometric authentication was once the most robust security measure. It used hard-to-impersonate biological traits like fingerprints to verify identity. However, nowadays, biometric authentication is not all secure. Fraudsters can bypass the authentication with 3D-printed masks, fake fingerprints, and eye replicas.

READ HERE

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Pulse | Webinar

Measuring Risk in Self-Service: Data Analysis on Real IVR Traffic


March 11, 2021 @ 1:00 pm - 1:30 pm EST
Mark Roberts

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Pulse | Webinar

Effective Fraud Prevention - It Takes a Village


February 25, 2021 @ 1:00 pm - 1:30 pm EST
Mark Horne

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Pulse | Webinar

Pindrop Protect & Passport: Discover the Power of Multifactor Authentication


February 11, 2021 @ 1:00 pm - 1:30 pm EST
Scott Engels

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Pulse | Webinar

Exploring the Changing Contact Center Security Landscape

Pindrop Featuring Gartner


February 4, 2021 @ 1:00 pm - 2:00 pm EST
Mark Horne & Jonathan Care (Gartner)

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Pulse | Webinar

Protecting the IVR: Optimizing IVR Systems in the Contact Center

Part 3 of 3


January 21, 2021 @ 1:00 pm - 1:30 pm EST
Jay Hart & Dave Dalebroux

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Pulse | Webinar

Protecting the IVR: Stopping IVR Fraud in the Contact Center

Part 2 of 3


January 14, 2021 @ 1:00 pm - 1:30 pm EST
Jay Hart & Dave Dalebroux

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Pulse | Webinar

Protecting the IVR: What is IVR Fraud in the Contact Center?

Part 1 of 3


January 7, 2021 @ 1:00 pm - 1:30 pm EST
Jay Hart

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Pulse | Webinar

Verizon & Pindrop: Better Together


December 17, 2020 @ 1:00 pm - 1:30 pm EST
Dave Albers & Tony Lutz (Verizon)

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Pulse | Webinar

Stopping Fraud at the IVR: Applications for Cross-Channel Defense and a More Secure Contact Center

Analyst Report Series Featuring Opus Research


December 10, 2020 @ 1:00 pm - 2:00 pm EST
Mark Horne & Dan Miller (Opus)

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