Resources STAY CONNECTED, STAY INFORMED, STAY AHEAD
Pindrop Pulse is a resource hub for everything from the basics of voice fraud and security, to advanced topics and discussions happening in the industry. Take your knowledge to the next level.
Measuring Risk in Self-Service: Data Analysis on Real IVR Traffic
March 11, 2021 @ 1:00 pm - 1:30 pm EST
Mark Roberts
Effective Fraud Prevention - It Takes a Village
February 25, 2021 @ 1:00 pm - 1:30 pm EST
Mark Horne
Pindrop Protect & Passport: Discover the Power of Multifactor Authentication
February 11, 2021 @ 1:00 pm - 1:30 pm EST
Scott Engels
Exploring the Changing Contact Center Security Landscape
Pindrop Featuring Gartner
February 4, 2021 @ 1:00 pm - 2:00 pm EST
Mark Horne & Jonathan Care (Gartner)
Protecting the IVR: Optimizing IVR Systems in the Contact Center
Part 3 of 3
January 21, 2021 @ 1:00 pm - 1:30 pm EST
Jay Hart & Dave Dalebroux
Protecting the IVR: Stopping IVR Fraud in the Contact Center
Part 2 of 3
January 14, 2021 @ 1:00 pm - 1:30 pm EST
Jay Hart & Dave Dalebroux
Protecting the IVR: What is IVR Fraud in the Contact Center?
Part 1 of 3
January 7, 2021 @ 1:00 pm - 1:30 pm EST
Jay Hart
Verizon & Pindrop: Better Together
December 17, 2020 @ 1:00 pm - 1:30 pm EST
Dave Albers & Tony Lutz (Verizon)
Stopping Fraud at the IVR: Applications for Cross-Channel Defense and a More Secure Contact Center
Analyst Report Series Featuring Opus Research
December 10, 2020 @ 1:00 pm - 2:00 pm EST
Mark Horne & Dan Miller (Opus)