Resources STAY CONNECTED, STAY INFORMED, STAY AHEAD

Pindrop Pulse is a resource hub for everything from the basics of voice fraud and security, to advanced topics and discussions happening in the industry. Take your knowledge to the next level.

Pulse | Blog

Voice Phishing: How to Protect Yourself from Phone-Based Scams


November 29, 2023

We will explore voice phishing, its definition, how it operates, common variations of voice phishing scams, and, most importantly, how you can identify and prevent these attempts to protect your personal information.

READ HERE
Pulse | Blog

Phone Scams to Watch For in 2024


November 20, 2023

Phone scams can be a serious source of problems for many businesses, including contact centers. Unfortunately, employees are often the most vulnerable part of the business. If an employee does not know about potential phone scams, they may struggle to keep confidential data safe. 

READ HERE
Pulse | Blog

The Benefits of Biometric Liveness in Fraud Detection


November 20, 2023

Biometric authentication was once the most robust security measure. It used hard-to-impersonate biological traits like fingerprints to verify identity. However, nowadays, biometric authentication is not all secure. Fraudsters can bypass the authentication with 3D-printed masks, fake fingerprints, and eye replicas.

READ HERE

What type are you interested in?

Pulse | Webinar

Total Economic Impact Study of Pindrop

5 insights in 15 minutes


March 10, 2022 @ 1:00 pm - 1:30 pm EST
Mark Horne & Ketuman Sardesai

Watch Now
Pulse | Webinar

Why Identity and Security is Key to Successful (aka Cost Reducing) Digital Transformations 

Featuring Forrester


December 15, 2021 @ 11:00 am EST
Mark Horne, Pindrop and Oliwia Berdak, Forrester

Watch Now
Pulse | Webinar

The Case for Better Self-Service:

Improving Customer Workflows and Preventing Fraud Around the IVR


November 4, 2021 @ 1:00 pm - 1:30 pm EST
Shawn Hall

Watch Now
Pulse | Webinar

STIR/SHAKEN: How To Maximize The Value For Your Contact Center


September 23, 2021 @ 1:00 pm - 1:30 pm EST
Tim Prugar (Next Caller, a Pindrop Company)

Watch Now
Pulse | Webinar

KBAs - Helpful Yet Compromised

5 Insights in 15 Minutes


August 19, 2021 @ 1:00 pm - 1:30 pm EST
Jay Hart & Dave Dalebroux

Watch Now
Pulse | Webinar

Authentication 103: Optimizing Authentication

Part 3 of 3


August 5, 2021 @ 1:00 pm - 1:30 pm EST
Jay Hart & Dave Dalebroux

Watch Now
Pulse | Webinar

Authentication 102: Securing Authentication

Part 2 of 3


July 29, 2021 @ 1:00 pm - 1:30 pm EST
Jay Hart & Dave Dalebroux

Watch Now
Pulse | Webinar

Authentication 101: The Basics of Call Center Authentication

Part 1 of 3


July 22, 2021 @ 1:00 pm - 1:30 pm EST
Jay Hart & Dave Dalebroux

Watch Now
Pulse | Webinar

Supercharging the IVR to Win Customers for Small to Medium-Sized Banks

5 Insights in 15 Minutes


June 24, 2021 @ 1:00 pm - 1:30 pm EST
Sam Espinosa (Next Caller, a Pindrop Company)

Watch Now