The Cost of Fraud in the IVR
October 29, 2020 @ 1:00 pm - 1:30 pm EST
Jay Hart & Brian St. John
Launch Recap and Q&A with Pindrop CMO Mark Horne
October 22, 2020 @ 1:00 pm - 1:30 pm EST
Mark Horne
The Value of Secure Authentication in a Pandemic State
Pindrop Featuring Forrester
October 15, 2020 @ 1:00 pm - 1:30 pm EST
Chris Halaschek & Andras Cser (Forrester)
Social Engineering Fraudster Tactics Threatening Contact Centers
October 8, 2020 @ 1:00 pm - 1:30 pm EST
Jay Hart & Dave Dalebroux
Basics of Phone Number Spoofing and Robocalling
Part 2 of 2
October 1, 2020 @ 1:00 pm - 1:30 pm EST
Jay Hart & Dave Dalebroux
STIR/SHAKEN and the Contact Center
Part 1 of 2
September 24, 2020 @ 1:00 pm - 1:30 pm EST
Jay Hart & Dave Dalebroux
Journey of a Fraudster
September 17, 2020 @ 1:00 pm - 1:30 pm EST
Nikolay Gaubitch & David Looney
Phoneprinting™ Technology - A Primer on Pindrop Technology
September 10, 2020 @ 1:00 pm - 1:30 pm EST
Sarosh Shahbuddin
AI Takeover: How Smart Leaders Use AI to (Safely) Conquer the World
August 27, 2020 @ 1:00 pm - 1:30 pm EST
Tom Taulli & Matt Garland