Protecting the IVR: Stopping IVR Fraud in the Contact Center
Part 2 of 3
January 14, 2021 @ 1:00 pm - 1:30 pm EST
Jay Hart & Dave Dalebroux
Protecting the IVR: What is IVR Fraud in the Contact Center?
Part 1 of 3
January 7, 2021 @ 1:00 pm - 1:30 pm EST
Jay Hart
Verizon & Pindrop: Better Together
December 17, 2020 @ 1:00 pm - 1:30 pm EST
Dave Albers & Tony Lutz (Verizon)
Stopping Fraud at the IVR: Applications for Cross-Channel Defense and a More Secure Contact Center
Analyst Report Series Featuring Opus Research
December 10, 2020 @ 1:00 pm - 2:00 pm EST
Mark Horne & Dan Miller (Opus)
Beat the Bad Guys: Contact Center Security Solutions for Fraud Detection For 2021 & Beyond
Analyst Report Series Featuring Aite Group
December 3, 2020 @ 1:00 pm - 2:00 pm EST
Mark Horne & Shirley Inscoe (Aite)
Client Testimonial: A Journey to Detect Fraud and Protect FLOA with Pindrop
November 24, 2020 @ 1:00 pm - 1:30 pm EST
Dominique Ango & Jean-Baptiste Boix (FLAO)
Reducing Fraud Through Advanced IVR Capabilities
Analyst Report Series Featuring Forrester
November 19, 2020 @ 1:00 pm - 2:00 pm EST
Mark Horne & Merritt Maxim (Forrester)
Technology Explored: Pindrop® Trace Uncovered
November 12, 2020 @ 1:00 pm - 1:30 pm EST
Pearce Mathews
Fake President Fraud: The Deepfake Threat You Should Prepare For
November 5, 2020 @ 1:00 pm - 1:30 pm EST
Vijay Balasubramaniyan