Resources STAY CONNECTED, STAY INFORMED, STAY AHEAD

Pindrop Pulse is a resource hub for everything from the basics of voice fraud and security, to advanced topics and discussions happening in the industry. Take your knowledge to the next level.

Pulse | Blog

Voice Phishing: How to Protect Yourself from Phone-Based Scams


November 29, 2023

We will explore voice phishing, its definition, how it operates, common variations of voice phishing scams, and, most importantly, how you can identify and prevent these attempts to protect your personal information.

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Pulse | Blog

Phone Scams to Watch For in 2024


November 20, 2023

Phone scams can be a serious source of problems for many businesses, including contact centers. Unfortunately, employees are often the most vulnerable part of the business. If an employee does not know about potential phone scams, they may struggle to keep confidential data safe. 

READ HERE
Pulse | Blog

The Benefits of Biometric Liveness in Fraud Detection


November 20, 2023

Biometric authentication was once the most robust security measure. It used hard-to-impersonate biological traits like fingerprints to verify identity. However, nowadays, biometric authentication is not all secure. Fraudsters can bypass the authentication with 3D-printed masks, fake fingerprints, and eye replicas.

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Pulse | Webinar

Beat the Bad Guys: Contact Center Security Solutions for Fraud Detection For 2021 & Beyond

Analyst Report Series Featuring Aite Group


December 3, 2020 @ 1:00 pm - 2:00 pm EST
Mark Horne & Shirley Inscoe (Aite)

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Pulse | Webinar

Client Testimonial: A Journey to Detect Fraud and Protect FLOA with Pindrop


November 24, 2020 @ 1:00 pm - 1:30 pm EST
Dominique Ango & Jean-Baptiste Boix (FLAO)

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Pulse | Webinar

Reducing Fraud Through Advanced IVR Capabilities

Analyst Report Series Featuring Forrester


November 19, 2020 @ 1:00 pm - 2:00 pm EST
Mark Horne & Merritt Maxim (Forrester)

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Pulse | Webinar

Technology Explored: Pindrop® Trace Uncovered


November 12, 2020 @ 1:00 pm - 1:30 pm EST
Pearce Mathews

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Pulse | Webinar

Fake President Fraud: The Deepfake Threat You Should Prepare For


November 5, 2020 @ 1:00 pm - 1:30 pm EST
Vijay Balasubramaniyan

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Pulse | Webinar

The Cost of Fraud in the IVR


October 29, 2020 @ 1:00 pm - 1:30 pm EST
Jay Hart & Brian St. John

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Pulse | Webinar

Launch Recap and Q&A with Pindrop CMO Mark Horne


October 22, 2020 @ 1:00 pm - 1:30 pm EST
Mark Horne

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Pulse | Webinar

The Value of Secure Authentication in a Pandemic State

Pindrop Featuring Forrester


October 15, 2020 @ 1:00 pm - 1:30 pm EST
Chris Halaschek & Andras Cser (Forrester)

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Pulse | Webinar

Social Engineering Fraudster Tactics Threatening Contact Centers


October 8, 2020 @ 1:00 pm - 1:30 pm EST
Jay Hart & Dave Dalebroux

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