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Discover the Future of Voice Security

Gain unparalleled knowledge into topics like audio fraud prevention, authentication, deepfakes, and more with our expert-curated collection of informative webinars, insightful blogs, and comprehensive reports.

Pulse | Blog

Testing authentication systems against deepfake vulnerabilities at Top Tier US Bank


February 29, 2024

3Qi, a leading software QA solution provider, helped a Tier 1 US Bank test its call centers against the full variety of deep fakes. In this blog, we share their learnings and best practices from that exercise for everyone to learn from.

READ HERE
Pulse | Blog

Pindrop and Respeecher Join Forces to Help Keep Voice Cloning Away from Harmful Uses


February 28, 2024

Pindrop, a leader in voice security and deepfake detection solutions, has joined forces with Respeecher, a leading provider of voice cloning solutions, to promote the ethical use of Generative Artificial Intelligence and to strengthen the fight against bad actors.

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Pulse | Blog

Pindrop® Pulse identifies patterns of deepfake attacks in call centers


February 22, 2024

Pindrop® Pulse introduces a game-changing solution to battle deepfake attacks in call centers. Learn how integrating liveness detection into your authentication process can safeguard against sophisticated threats.

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Pulse | Blog

Unveiling Our Latest Innovation - ​​Pindrop® Pulse for Audio Deepfake Detection


February 20, 2024

At Pindrop, we pride ourselves on staying at the forefront of innovation, and today, we are thrilled to introduce a groundbreaking addition to our portfolio - the Audio Deepfake Detection Solution, Pindrop® Pulse.

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Pulse | Blog

3 Reasons Why Pindrop Detects Deepfakes Better than Humans


February 5, 2024

Humans are unable to detect over a quarter of deepfake speech samples. New research from UCL has found that humans could only detect artificially generated speech 73% of the time.

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Pulse | Blog

10 Important Call Center Metrics & KPIs to Track in 2024


January 31, 2024

Leveraging data-driven insights is vitally important in call centers. Here are 10 call center metrics and KPIs to track in 2024.

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Pulse | Blog

Pindrop Reveals TTS Engine Behind Biden AI Robocall


January 25, 2024

Explore Pindrop's in-depth analysis of the 2024 Joe Biden deepfake robocall incident. Discover our advanced deepfake detection techniques and learn how our solutions can help protect trust in public information & media.

READ HERE
Pulse | Blog

7 Proven Ways to Reduce Costs in a Contact Center


January 23, 2024

Many companies are looking at different strategies to reduce operational and overhead costs when running a call center. Here are seven ways that can help.

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Pulse | Blog

The Biggest Security Threats Facing Contact Centers in 2024 And How to Deal With Them


January 18, 2024

Call centers are generally at a higher risk of security breaches. Here are five of the biggest risk factors and how to mitigate them in 2024.

READ HERE