Resources STAY CONNECTED, STAY INFORMED, STAY AHEAD
Pindrop Pulse is a resource hub for everything from the basics of voice fraud and security, to advanced topics and discussions happening in the industry. Take your knowledge to the next level.
Voice Phishing: How to Protect Yourself from Phone-Based Scams
November 29, 2023
We will explore voice phishing, its definition, how it operates, common variations of voice phishing scams, and, most importantly, how you can identify and prevent these attempts to protect your personal information.
READ HERE
Phone Scams to Watch For in 2024
November 20, 2023
Phone scams can be a serious source of problems for many businesses, including contact centers. Unfortunately, employees are often the most vulnerable part of the business. If an employee does not know about potential phone scams, they may struggle to keep confidential data safe.
READ HERE
The Benefits of Biometric Liveness in Fraud Detection
November 20, 2023
Biometric authentication was once the most robust security measure. It used hard-to-impersonate biological traits like fingerprints to verify identity. However, nowadays, biometric authentication is not all secure. Fraudsters can bypass the authentication with 3D-printed masks, fake fingerprints, and eye replicas.
READ HERE
Pindrop® Solutions and Amazon Connect: Better Together
Secure your Amazon Connect Contact Center with Pindrop® Solutions
June 8, 2023 @ 1:00 pm - 1:30 pm EST
Amy L. Reyes R., Pindrop and Bennett Borofka, AWS
5 Insights in 15 Minutes: 2023 Authentication Trends
February 23, 2023 @ 1:00 pm - 1:15 pm EST
Nicole Culver, Director of Product Marketing
Fraud School: Account Takeover
December 15, 2022 @ 1:00 pm - 1:30 pm EST
Ketuman Sardesai, Sr. Product Marketing Manager, Market Intelligence
Is your financial contact center actually a fraud tool? Regulatory guidance can help
November 17, 2022 @ 1:00 pm - 1:30 pm EST
Nicole Culver and Brian St. John
Mitigating fraud in your contact center with a carrier-level integration
October 20, 2022 @ 1:00 pm EST
Ketuman Sardesai, Jay Hart and guest speaker, Travis Hinton
A Journey Towards 171% ROI
Building a Business Case for Investment in Pindrop Platforms Through TEI Study of Pindrop
August 18, 2022 @ 1:00 pm - 1:30 pm EST
Jay Hart & Guest Speaker Alex Parsons
Anatomy of Fraud
How Social Engineering is Fed by Social Media & Data Breaches
July 14, 2022 @ 10:00 am - 11:00 am EST
Joanna Akers-Khan & Guest Speaker Jenny Radcliffe
2022 Voice Intelligence & Security Report
5 Insights in 15 Minutes
May 12, 2022 @ 1:00 pm - 1:30 pm EST
Ketuman Sardesai & Ben Cunningham
What is the Dark Web?
A Two-Part Series
April 21, 2022 @ 1:00 pm - 2:00 pm EST
Jay Hart and Guest Speaker Brett Johnson