Part 4: The Delicate Balance of CX and Fraud Detection
A Four-Part Webinar Series
July 27, 2023 @ 2:00 pm EST
Bryce McWhorter and Tara Garnett
Part 3: Deepfakes and the Dark Side of Generative AI
A Four-Part Webinar Series
July 13, 2023 @ 2:00 pm EST
Amit Gupta, VP of Product, Pindrop
Part 2: How your Contact Center & IVR are being weaponized
A Four-Part Webinar Series
June 29, 2023 @ 2:00 pm EST
Shawn Hall, VP of Product, Pindrop
Part 1: Resurgence of Fraud in Contact Centers: Latest Tactics & Vulnerabilities
A Four-Part Webinar Series
June 15, 2023 @ 2:00 pm EST
Shawn Hall, VP of Product, Pindrop
Pindrop® Solutions and Amazon Connect: Better Together
Secure your Amazon Connect Contact Center with Pindrop® Solutions
June 8, 2023 @ 1:00 pm - 1:30 pm EST
Amy L. Reyes R., Pindrop and Bennett Borofka, AWS
5 Insights in 15 Minutes: 2023 Authentication Trends
February 23, 2023 @ 1:00 pm - 1:15 pm EST
Nicole Culver, Director of Product Marketing
Fraud School: Account Takeover
December 15, 2022 @ 1:00 pm - 1:30 pm EST
Ketuman Sardesai, Sr. Product Marketing Manager, Market Intelligence
Is your financial contact center actually a fraud tool? Regulatory guidance can help
November 17, 2022 @ 1:00 pm - 1:30 pm EST
Nicole Culver and Brian St. John
Mitigating fraud in your contact center with a carrier-level integration
October 20, 2022 @ 1:00 pm EST
Ketuman Sardesai, Jay Hart and guest speaker, Travis Hinton