Resources STAY CONNECTED, STAY INFORMED, STAY AHEAD

Pindrop Pulse is a resource hub for everything from the basics of voice fraud and security, to advanced topics and discussions happening in the industry. Take your knowledge to the next level.

Pulse | Event

2023 Client Forum Exchange (CFX) Q1 Customer Call

Virtual Meeting


Current clients, join us for our Q1'23 CFX call on Wednesday, March 15 at 2 PM ET

REGISTER
Pulse | Event

A Evening with Pindrop: Charlotte Hornets vs. San Antonio Spurs

Invite-only event


Request attendance to a basketball evening with Pindrop in Charlotte, NC on Wednesday, February 15 at 6 PM ET.

REGISTER
Pulse | Blog

Pindrop’s Record Breaking Year: Patents in 2022


January 24, 2023

Pindrop hit the landmark of 100 patents granted last year with 30 patents granted in 2022 alone. This continues Pindrop’s rich history of innovation, focused on contact center security, user authentication and consumer experience, with the promise of more to come.

READ HERE

What type are you interested in?

Pulse | Webinar

The Case for Better Self-Service:

Improving Customer Workflows and Preventing Fraud Around the IVR


November 4, 2021 @ 1:00 pm - 1:30 pm EST
Shawn Hall

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Pulse | Webinar

STIR/SHAKEN: How To Maximize The Value For Your Contact Center


September 23, 2021 @ 1:00 pm - 1:30 pm EST
Tim Prugar (Next Caller, a Pindrop Company)

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Pulse | Webinar

KBAs - Helpful Yet Compromised

5 Insights in 15 Minutes


August 19, 2021 @ 1:00 pm - 1:30 pm EST
Jay Hart & Dave Dalebroux

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Pulse | Webinar

Authentication 103: Optimizing Authentication

Part 3 of 3


August 5, 2021 @ 1:00 pm - 1:30 pm EST
Jay Hart & Dave Dalebroux

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Pulse | Webinar

Authentication 102: Securing Authentication

Part 2 of 3


July 29, 2021 @ 1:00 pm - 1:30 pm EST
Jay Hart & Dave Dalebroux

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Pulse | Webinar

Authentication 101: The Basics of Call Center Authentication

Part 1 of 3


July 22, 2021 @ 1:00 pm - 1:30 pm EST
Jay Hart & Dave Dalebroux

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Pulse | Webinar

Supercharging the IVR to Win Customers for Small to Medium-Sized Banks

5 Insights in 15 Minutes


June 24, 2021 @ 1:00 pm - 1:30 pm EST
Sam Espinosa (Next Caller, a Pindrop Company)

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Pulse | Webinar

AI Playbook for Financial Leaders

5 insights in 15 minutes


June 10, 2021 @ 1:00 pm - 1:30 pm EST
Jay Hart & Dave Dalebroux

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Pulse | Webinar

Contact Center Authentication: A Mystery Shopper’s Authentication Journey

Pindrop Featuring Aite Group


May 27, 2021 @ 1:00 pm - 2:00 pm EST
Mark Horne & Shirley Inscoe (Aite Group)

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