Resources STAY CONNECTED, STAY INFORMED, STAY AHEAD

Pindrop Pulse is a resource hub for everything from the basics of voice fraud and security, to advanced topics and discussions happening in the industry. Take your knowledge to the next level.

Pulse | Event

2023 Client Forum Exchange (CFX) Q1 Customer Call

Virtual Meeting


Current clients, join us for our Q1'23 CFX call on Wednesday, March 15 at 2 PM ET

REGISTER
Pulse | Event

A Evening with Pindrop: Charlotte Hornets vs. San Antonio Spurs

Invite-only event


Request attendance to a basketball evening with Pindrop in Charlotte, NC on Wednesday, February 15 at 6 PM ET.

REGISTER
Pulse | Blog

Pindrop’s Record Breaking Year: Patents in 2022


January 24, 2023

Pindrop hit the landmark of 100 patents granted last year with 30 patents granted in 2022 alone. This continues Pindrop’s rich history of innovation, focused on contact center security, user authentication and consumer experience, with the promise of more to come.

READ HERE

What type are you interested in?

Pulse | Video

Authentically You


From the moment we're born, we use our voices to identify ourselves, to prove who we are, and to make connections. See how Pindrop is enabling voice for authentication and fraud prevention.

Watch the Video
Pulse | Video

Brush Aside Security Questions with Voice Technologies

a Pymnts.com Fireside Chat Featuring Vijay Balasubramaniyan


The phone can be turned into a digital experience as well, tied to alternative, identification verification techniques that take their cue from online activities.

Watch Now
Pulse | Video

Smart Device: Home


Exploring voice use cases in the home today. Pindrop® lets people use their voice to seamlessly connect to, enter and unlock new experiences while safeguarding their privacy.

Watch Now
Pulse | Video

Smart Device: Automotive


Pindrop® lets people use their voice to seamlessly connect to, enter and unlock new experiences while safeguarding their privacy.

Watch Now
Pulse | Video

Happy Holidays from Vijay, CEO at Pindrop


Vijay, CEO at Pindrop, wishing everyone a happy holidays and recapping 2021.

Watch the Video
Pulse | Video

Pindrop Client Testimonial with Cofidis / Témoignage d'un client de Pindrop avec Cofidis


A customer use case testimonial, presented at Voice tech 2021, on how Pindrop solutions help Cofidis Discover and materialize the fraud that goes through their telephone channel featuring Xavier Costenoble, Responsable Service Fraude & Blanchiment, Cofidis Group and Dominic Ango, Sales Director Southern Europe, Pindrop

Watch Now
Pulse | Video

“Account Risk” - Another Dimension to Fraud Detection Intelligence


Using account risk, Pindrop can provide intelligence on which customer accounts fraudsters are targeting. Pindrop provides a score based on likelihood of fraudulent activity signaling a fraudster's intent to attack in some cases up to 60 days in advance.

Watch Now
Pulse | Video

Pindrop’s Voice Technologies and Emerging Security Threats in the Voice Channel / Les technologies vocales de Pindrop et les menaces de sécurité émergentes dans le canal vocal


Curious to know how deepfake audio is detected? Or how masks impact the accuracy of speaker recognition technology? During this talk, we will first describe the main challenges of the voice channel. We will then highlight the strength of Pindrop’s audio technologies. Additionally, We will focus on speaker recognition and describe how this technology works. Finally, we will present the emerging threats in the voice channel including deepfakes and how Pindrop can help detect them.

Watch Now
Pulse | Video

5 Best Practices for Contact Center Authentication

Watch Now