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We've Accumulated Resources to Help You Deal With Fraud

Fraud costs don’t start in your finance department. They start in your IVR, online, and occur inside and outside of your contact center. While you are aware of the media reported mega-breaches that plague companies and consumers both, have you considered your contact center’s place in the journey from data capture to fraudulent transaction and account takeover? Read more resources here.

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ON DEMAND WEBINAR

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What is the Dark Web?

It’s not secret, nor is it particularly difficult to access. Instead, the dark web is a popular digital marketplace used by people from around the world to exchange payments, goods, and services. In fact, modern criminal operations don’t always even bother with the “dark” side at all. Some social media platforms have become a more inclusive meeting ground where criminals can connect to learn, plan, and stay ahead of the curve.

Jay Hart

Principal Sales Engineer, Pindrop

Jay has been in the technology industry for over 25 years working in various roles in sales, professional services, and software engineering. His career has spanned multiple industries including banking and finance, hospitality and travel, retail, public utilities, and government. He has spent the last 15 years as a subject matter expert in speech applications, contact center technologies, and security. He has been with Pindrop since 2013, serving in multiple roles within the organization.

Brett Johnson

Chief Criminal Officer, Arkose Labs, 

Keynote Speaker. Consultant, Podcast Host, Cybercrime, Identity Theft, Cybersecurity Expert

Former United States Most Wanted, referred to by the United States Secret Service as “The Original Internet Godfather” has been a central figure in the cybercrime world for over 20 years. Mr. Johnson built and was the leader of ShadowCrew, the precursor to today’s darknet markets. He was instrumental in developing many areas of online fraud while helping design, implement, and refine modern social engineering attacks, breaches, and hacking operations.

Upon his capture, the United States Secret Service hired Mr. Johnson to work as a consultant and worked with the Secret Service for several months before going on a cross-country crime spree, being placed on the US Most Wanted List, captured again, sent to prison, escaped again, recaptured, and finally accepting responsibility for his actions.

Today, Brett works as a security consultant and public speaker and is one of the world's foremost authorities on cybercrime and identity theft. Brett has been featured in the book, "Kingpin" by Kevin Poulsen and on numerous media outlets, including the New York Times, NBC, CNN Money, Wired Magazine, Vice, and more.

Series Speakers: 

What is the Dark Web?

Watch the TWO-PART Webinar Series to discover everything you need to know about The Dark Web and take a deep dive into Modern Crime with Chief Criminal Officer and Cybersecurity Expert, Brett Johnson. 

A Two-Part Series

Original Air Date: Thursday, April 14, 2022 at 1 PM ET / 6 PM BST

PART 1: What Is The Dark Web?

  1. How criminals access it
  2. How money moves
  3. Why the dark web works
  4. Why it matters to your business

Speaker: Jay Hart, Principal Sales Engineer, Pindrop


Original Air Date: Thursday, April 21, 2022 at 1 PM ET / 6 PM BST

PART 2: Modern Crime

  1. How Dark moves into the light
  2. Social media and the dark web
  3. The three elements of successful cyber crime
  4. How to team up against criminals to protect your business

Speakers: Jay Hart, Principal Sales Engineer, Pindrop and Brett Johnson, Chief Criminal Officer & Cybersecurity Expert, Arkose Labs.


Register for a TWO-PART Webinar Series to discover everything you need to know about The Dark Web and take a deep dive into Modern Crime with Chief Criminal Officer and Cybersecurity Expert, Brett Johnson. 

Forget hidden figures operating from shadowy basements. The dark web isn’t actually dark; It’s not secret, nor is it particularly difficult to access. Instead, the dark web is a popular digital marketplace used by people from around the world to exchange payments, goods, and services. In fact, modern criminal operations don’t always even bother with the “dark” side at all. Some social media platforms have become a more inclusive meeting ground where criminals can connect to learn, plan, and stay ahead of the curve.

Forget hidden figures operating from shadowy basements. The dark web isn’t actually dark;