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Featured

Solutions Overview

Pindrop provides authentication and anti-fraud solutions for next generation call centers, enabling seamless verification of callers while protecting against threats in a customer-not-present environment.

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Technologies Overview

Our proprietary technologies work together to create advanced and secure fraud prevention services for the call center.

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Datasheet

What is Phoneprinting™

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Industries Overview

We protect the world's largest call centers across all industries, from healthcare and government to telecommunications and more.

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Case Study

Securing the Call Center in Financial Institutions

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All Resources

From white papers and webinars to videos and more, we cover everything from fraud protection to call center trends.

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Report

2017 Call Center Fraud Report

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Featured

Company Overview

Pindrop® solutions are leading the way to the future of voice by establishing the standard for security, identity, and trust in the call center.

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March 28, 2018

Major UK e-Commerce Firm Embraces Pindrop Security for the Call Center
March 26, 2018

ShopDirect set to use AI to detect fraud on phone calls

RSA | Security, Voice, and the Anatomy of Fraud

Known as a venue for exchanging ideas, networking, and learning about the latest security trends, the RSA Conference will take place from April 16 – 19 in San Francisco. RSA aims to bring together all elements of cybersecurity and help organizations stay ahead of threats through a multitude of speakers, keynote sessions, and networking events. This year, Pindrop will be hosting presentations…
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September 7, 2017 | Dennis Fisher
Using Inaudible Voice Commands to Control Siri and Alexa
Researchers have developed a method for sending human-inaudible ultrasonic voice commands to voice-enabled assistants such as Alexa, Siri, and Google Assistant that could be used…
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September 6, 2017 | Dennis Fisher
Apache Fixes Critical Remote Flaw in Struts Framework
A severe remote code execution vulnerability has been sitting unnoticed in the Apache Struts web-app development framework for nine years, a flaw that researchers say…
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September 5, 2017 | Dennis Fisher
Phone, Email Scams Follow Hurricane Harvey
There is no tragedy or natural disaster that scammers and criminals won’t stoop to exploit, and the aftermath of Hurricane Harvey is proving to be…
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September 5, 2017 | Dennis Fisher
Facebook Adware Seen Stealing Users’ Access Tokens
The adware attack campaign that was spreading through Facebook Messenger late last month was enabled by the use of fake Chrome extensions and also stole…
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August 30, 2017 | Dennis Fisher
Scammers Impersonate IRS and FBI in New Ransomware Attack
The IRS and the FBI are warning consumers about a new phishing campaign that impersonates both of those agencies in an effort to collect victims’…
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August 29, 2017 | Dennis Fisher
Victims of $120M Phone Fraud Scam to Get Refunds
After winning a lawsuit against the operators of an alleged tech support scam, the FTC is returning some of the money taken from victims of…
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August 29, 2017 | Dennis Fisher
FCC Wants Telecoms to Upgrade SS7 Security
The FCC is pushing telecom carriers and other providers to upgrade the security of their networks to address weaknesses in one of the key signaling…
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August 28, 2017 | Dennis Fisher
Chrome May Let Users Mute Site Audio, Helping Prevent Audio Tracking
Google is working on a feature in its Chrome browser that would enable users to mute audio on websites on a site-by-site basis. The feature…
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August 25, 2017
Podcast: Ronnie Tokazowski
In the latest edition of the On the Wire podcast, Dennis Fisher talks with Ronnie Tokazowski of Flashpoint about his research into business email compromise…
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August 25, 2017 | Dennis Fisher
How Social Engineering Enables a Facebook Adware Campaign
A slick social engineering campaign is using Facebook Messenger, Google Docs, and a series of malicious websites to install adware and other unwanted applications on…
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August 22, 2017
Call Center Fraud & Authentication By The Numbers
$14 Billion Call center fraud loss is having a significant effect on enterprises. According to Pindrop® Labs, the average call center is losing $0.58 to…
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August 18, 2017 | Elie Khoury
Pindrop Labs | Replay Attack
Voice is a leading input interface for Internet of Things (IoT) devices. This is mainly attributed to the success of automatic speech recognition (ASR), voice…
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Our solutions keep call centers safe

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Pindrop® Panorama: Beating the Balancing Act of Security and Customer Service
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