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How M&T Bank Upgraded from a Legacy Authentication System to a Modern Cloud-Based Solution
“Advanced” call center authentication methods have been around for over a decade, with some early leaders in voice biometrics launching offerings 20 years ago. And
How Does Audio Deepfake Detection Work?
What is audio deepfake detection? Deepfakes pose a serious threat to cybersecurity. Companies are scrambling to protect their customers’ data against such emerging threats. That’s
Integrate Fraud Mitigation and Deepfake Detection with Amazon Connect
Written in collaboration with Bennett Borofka, Partner Solutions Architect at Amazon Web Services. Is your contact center vulnerable to fraud attacks? In Pindrop’s 2024 Voice
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