Resources STAY CONNECTED, STAY INFORMED, STAY AHEAD
Pindrop Pulse is a resource hub for everything from the basics of voice fraud and security, to advanced topics and discussions happening in the industry. Take your knowledge to the next level.
Pindrop Deepfake Detection
May 23, 2023
Deepfake detection tech must evolve quickly. Organizations using voice verification should review their security strategy and adopt a defense-in-depth approach. Pindrop has been developing deepfake detection since 2014, focusing on voice security.
READ HERE
Pindrop® Solutions and Amazon Connect: Better Together
Secure your Amazon Connect Contact Center with Pindrop® Solutions
June 8, 2023 @ 1:00 pm - 1:30 pm EST
Amy L. Reyes R., Pindrop and Bennett Borofka, AWS
Pindrop Event at CCW Las Vegas
Wednesday, June 21, 2023
Join Pindrop for a networking event on Wednesday, June 21 from 6-9PM PST following CCW Las Vegas 2023.
REGISTER
VeriCall®️ for Telecom
This case study is based on interviews with executives responsible for contact center customer service and fraud prevention in two Fortune 250 telecommunications firms concerning the challenges they faced and the needs that led them to look for a new technology solution. Learn how VeriCall®️ Technology helped to reduce fraud, improve the customer experience, and reduce operational costs.
DownloadLife Insurance Company - Trailblazing Customer Experience and Protection in Insurance
Since December 2019, the Company realized through Enhanced Authentication $1.2 million in operational cost savings -- more than double the initial goal
Download“THE GREAT BIG SMALL BANK” Saves 2.5 Million Minutes in Handle Time and Cuts ATO Losses by Account in Half
Our client did not even think that they had a problem with account takeovers until they started their journey with Pindrop to provide excellent customer experience while keeping fraudsters out of the door.
DownloadCommunityAmerica Case Study
Read how a beloved and trusted local credit union, who provides products and services to their extended Kansas City family, partnered with Pindrop to overcome security challenges and helped provide a better experience to CommunityAmerica members.
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