Resources STAY CONNECTED, STAY INFORMED, STAY AHEAD
Pindrop Pulse is a resource hub for everything from the basics of voice fraud and security, to advanced topics and discussions happening in the industry. Take your knowledge to the next level.
How Monitoring Your IVR Helps Predict and Reduce Fraud in the Contact Center
June 23, 2020
Read HereDefeating Fraud - A Collection of Tools, Research, and Other Resources Built for Contact Center Defense
May 19, 2020
Read HereHow to Avoid Fraud and Service Gaps While Building a Sustainable Contact Center Strategy for the Future
May 14, 2020
Read HereThe Distraction Factor: In Times of Disruption, Fraudsters See an Opportunity
May 13, 2020
Read HereSame Tactics, Different Scripts: What Contact Center Fraud Sounds Like in the Age of Coronavirus
May 7, 2020
Read HerePindrop Pulse Flash Report: Five Insights of Covid-19 in the Contact Center
April 30, 2020
Read Here