Resources STAY CONNECTED, STAY INFORMED, STAY AHEAD
Pindrop Pulse is a resource hub for everything from the basics of voice fraud and security, to advanced topics and discussions happening in the industry. Take your knowledge to the next level.
2023 Client Forum Exchange (CFX) Q1 Customer Call
Virtual Meeting
Current clients, join us for our Q1'23 CFX call on Wednesday, March 15 at 2 PM ET
REGISTER
A Evening with Pindrop: Charlotte Hornets vs. San Antonio Spurs
Invite-only event
Request attendance to a basketball evening with Pindrop in Charlotte, NC on Wednesday, February 15 at 6 PM ET.
REGISTER
Pindrop’s Record Breaking Year: Patents in 2022
January 24, 2023
Pindrop hit the landmark of 100 patents granted last year with 30 patents granted in 2022 alone. This continues Pindrop’s rich history of innovation, focused on contact center security, user authentication and consumer experience, with the promise of more to come.
READ HERE
How Monitoring Your IVR Helps Predict and Reduce Fraud in the Contact Center
June 23, 2020
Read HereDefeating Fraud - A Collection of Tools, Research, and Other Resources Built for Contact Center Defense
May 19, 2020
Read HereHow to Avoid Fraud and Service Gaps While Building a Sustainable Contact Center Strategy for the Future
May 14, 2020
Read HereThe Distraction Factor: In Times of Disruption, Fraudsters See an Opportunity
May 13, 2020
Read HereSame Tactics, Different Scripts: What Contact Center Fraud Sounds Like in the Age of Coronavirus
May 7, 2020
Read HerePindrop Pulse Flash Report: Five Insights of Covid-19 in the Contact Center
April 30, 2020
Read Here