Resources STAY CONNECTED, STAY INFORMED, STAY AHEAD
Pindrop Pulse is a resource hub for everything from the basics of voice fraud and security, to advanced topics and discussions happening in the industry. Take your knowledge to the next level.
Pindrop Deepfake Detection
May 23, 2023
Deepfake detection tech must evolve quickly. Organizations using voice verification should review their security strategy and adopt a defense-in-depth approach. Pindrop has been developing deepfake detection since 2014, focusing on voice security.
READ HERE
Pindrop® Solutions and Amazon Connect: Better Together
Secure your Amazon Connect Contact Center with Pindrop® Solutions
June 8, 2023 @ 1:00 pm - 1:30 pm EST
Amy L. Reyes R., Pindrop and Bennett Borofka, AWS
Pindrop Event at CCW Las Vegas
Wednesday, June 21, 2023
Join Pindrop for a networking event on Wednesday, June 21 from 6-9PM PST following CCW Las Vegas 2023.
REGISTER
Protecting the IVR
July 13, 2020
Watch our 20 second public service announcement on an often overlooked “leaky” customer touchpoint.
Read HereFinancial Costs of Fraud & 3 Chances to Take Some of it Back
July 9, 2020
The sooner you can identify the signs of an attack, the sooner you can block account takeover attempts.
Read Here4 Things Banking Contact Centers Can Do Now to Optimize Their Workforce
July 8, 2020
The new normal for bank contact centers is a significant increase in call volume, which makes decreasing handle times more crucial than ever. So how can you make sure that your contact center’s workforce is optimized?
Read HereHow Monitoring Your IVR Helps Predict and Reduce Fraud in the Contact Center
June 23, 2020
Read HereDefeating Fraud - A Collection of Tools, Research, and Other Resources Built for Contact Center Defense
May 19, 2020
Read HereHow to Avoid Fraud and Service Gaps While Building a Sustainable Contact Center Strategy for the Future
May 14, 2020
Read HereThe Distraction Factor: In Times of Disruption, Fraudsters See an Opportunity
May 13, 2020
Read Here