Resources STAY CONNECTED, STAY INFORMED, STAY AHEAD

Pindrop Pulse is a resource hub for everything from the basics of voice fraud and security, to advanced topics and discussions happening in the industry. Take your knowledge to the next level.

Pulse | Event

2023 Client Forum Exchange (CFX) Q1 Customer Call

Virtual Meeting


Current clients, join us for our Q1'23 CFX call on Wednesday, March 15 at 2 PM ET

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Pulse | Event

A Evening with Pindrop: Charlotte Hornets vs. San Antonio Spurs

Invite-only event


Request attendance to a basketball evening with Pindrop in Charlotte, NC on Wednesday, February 15 at 6 PM ET.

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Pulse | Blog

Pindrop’s Record Breaking Year: Patents in 2022


January 24, 2023

Pindrop hit the landmark of 100 patents granted last year with 30 patents granted in 2022 alone. This continues Pindrop’s rich history of innovation, focused on contact center security, user authentication and consumer experience, with the promise of more to come.

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What type are you interested in?

Pulse | Blog

How Monitoring Your IVR Helps Predict and Reduce Fraud in the Contact Center


June 23, 2020

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Pulse | Blog

Is Your Contact Center Biased


June 10, 2020

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Pulse | Blog

Research: The Post Covid-19 Normal Will Mean More Voice and Less Screen


May 22, 2020

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Pulse | Blog

Defeating Fraud - A Collection of Tools, Research, and Other Resources Built for Contact Center Defense


May 19, 2020

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Pulse | Blog

How to Avoid Fraud and Service Gaps While Building a Sustainable Contact Center Strategy for the Future


May 14, 2020

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Pulse | Blog

The Distraction Factor: In Times of Disruption, Fraudsters See an Opportunity


May 13, 2020

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Pulse | Blog

Same Tactics, Different Scripts: What Contact Center Fraud Sounds Like in the Age of Coronavirus


May 7, 2020

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Pulse | Blog

Tap to Cloud: The Power of Pindrop at Any Stage of Your Cloud Journey


May 4, 2020

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Pulse | Blog

Pindrop Pulse Flash Report: Five Insights of Covid-19 in the Contact Center


April 30, 2020

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