Resources STAY CONNECTED, STAY INFORMED, STAY AHEAD

Pindrop Pulse is a resource hub for everything from the basics of voice fraud and security, to advanced topics and discussions happening in the industry. Take your knowledge to the next level.

Pulse | Event

2023 Client Forum Exchange (CFX) Q1 Customer Call

Virtual Meeting


Current clients, join us for our Q1'23 CFX call on Wednesday, March 15 at 2 PM ET

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Pulse | Event

A Evening with Pindrop: Charlotte Hornets vs. San Antonio Spurs

Invite-only event


Request attendance to a basketball evening with Pindrop in Charlotte, NC on Wednesday, February 15 at 6 PM ET.

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Pulse | Blog

Pindrop’s Record Breaking Year: Patents in 2022


January 24, 2023

Pindrop hit the landmark of 100 patents granted last year with 30 patents granted in 2022 alone. This continues Pindrop’s rich history of innovation, focused on contact center security, user authentication and consumer experience, with the promise of more to come.

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What type are you interested in?

Pulse | Blog

Fraudsters are Exploiting Cash Sharing Apps


May 26, 2021

Fraudsters are now exploiting the past trustworthiness of the phone channel to their advantage. They are using it as an entry point for compromising online services by requesting password resets for accounts over the phone to undermine web authentication.

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Pulse | Blog

Microsoft's Acquisition of Nuance - Implications for the Voice Authentication and Security Industry


May 13, 2021

Gartner forecasts that “The IoT endpoint market is forecast to grow 15.6% from 2019 through 2024 and reach 8.6 billion units in 2024”. On the enterprise side, Gartner predicts that “By 2023, over 75% of enterprise applications will have conversational AI, with 20% being embedded into applications, up from less than 5% today”.

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Pulse | Blog

Why OTPs Ceased Catching Those OTP (On the Prowl)


April 21, 2021

Read this blog to discover the key reasons why OTPs may no longer provide the best security and why it is important to have an authentication technology based on credentials and risk criteria extracted from a call.

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Pulse | Blog

Facebook Breach Means More Munitions for Fraudsters ATO Attempts


April 9, 2021

The leaked data initially functioned as a database for hackers to query users’ facebook accounts and matching telephone numbers. The information tied to a phone number is exactly the information needed by fraudsters to begin to social engineer contact center agents and take over customer accounts.

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Pulse | Blog

The Law of Unintended Consequences


March 10, 2021

Unintended consequences is a popular topic when it comes to security. In many ways, security involves the study of unintended consequences, as we monitor and measure how effective those controls remain through tests of intended and unintended real-world consequences.

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Pulse | Blog

Partnership Announcement - Tivo & Pindrop


January 26, 2021

Pindrop has partnered with TiVo to deliver a more streamlined and frictionless content discovery experience for consumers, unlocked through voice AI.

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Pulse | Blog

Pindrop Picks Up Another Cybersecurity Award


January 18, 2021

Pindrop was named a hot cybersecurity company in 2021 by cybercrime magazine.

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Pulse | Blog

Introducing Pindrop Trace: Fraud Detection Using Graph Analytics and Link Analysis for Contact Centers


November 19, 2020

Account risk scoring enables identification of the most complicated fraud scams, and predicting cross-channel fraud up to 60 days before it takes place.

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Pulse | Blog

Contact Center Security: Anomaly Detection and Fraud Prevention Best Practices


November 12, 2020

Pindrop is turning the tables on fraudsters by creating a playbook to stop them.

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