Resources STAY CONNECTED, STAY INFORMED, STAY AHEAD
Pindrop Pulse is a resource hub for everything from the basics of voice fraud and security, to advanced topics and discussions happening in the industry. Take your knowledge to the next level.
Defeating Fraud - A Collection of Tools, Research, and Other Resources Built for Contact Center Defense
May 19, 2020
Read HereHow to Avoid Fraud and Service Gaps While Building a Sustainable Contact Center Strategy for the Future
May 14, 2020
Read HereThe Distraction Factor: In Times of Disruption, Fraudsters See an Opportunity
May 13, 2020
Read HereSame Tactics, Different Scripts: What Contact Center Fraud Sounds Like in the Age of Coronavirus
May 7, 2020
Read HerePindrop Pulse Flash Report: Five Insights of Covid-19 in the Contact Center
April 30, 2020
Read HereThe Security Threats to Your Call Center are Changing: 3 Actionable Solutions to Current Challenges
April 28, 2020
Read Here