Unbeatable Performance: Pindrop's Liveness Detection and the Waterloo Study
August 1, 2023
The Waterloo study highlights the threat of new attacks that remove differences between genuine and machine speech and demonstrates the need for constant innovation to stay ahead of malicious actors.
READ HEREExposing the Truth About Zero-Day Deepfake Attacks: Meta’s Voicebox Case Study
July 5, 2023
A lot has been written in the cyber security press recently about the declining efficacy of voice biometrics. The emergence of Artificial Intelligence (AI)-generated synthetic content has been frequently attributed as a critical threat to the reliability of voice-based authentication methods, casting doubts on its long-term viability.
READ HEREIVR/IVA Authentication Methods
June 14, 2023
The phone channel remains a critical part of the contact center. As such, it is increasingly important to ensure that organizations carefully assess the authentication methodology employed within their IVR/IVA to balance security as well as the customer experience.
READ HEREPindrop Deepfake Detection
May 23, 2023
Deepfake detection tech must evolve quickly. Organizations using voice verification should review their security strategy and adopt a defense-in-depth approach. Pindrop has been developing deepfake detection since 2014, focusing on voice security.
READ HERECall Center Fraud: The Playbook For A Strong Defense
March 28, 2023
The process of implementing fraud controls in your call center may seem overwhelming but the value of doing so is significant. Discover common tactics observed along with a comprehensive approach to protect your call center and most importantly, the financial assets you manage to minimize fraud losses.
READ HEREThe ABCs of Multifactor Authentication (MFA)
February 23, 2023
A quick overview of what MFA is, why it matters, and how to do it better—including the future of passwordless authentication.
READ HEREPindrop’s Record Breaking Year: Patents in 2022
January 24, 2023
Pindrop hit the landmark of 100 patents granted last year with 30 patents granted in 2022 alone. This continues Pindrop’s rich history of innovation, focused on contact center security, user authentication and consumer experience, with the promise of more to come.
READ HEREBanking Fraud Investigations - How Do Banks Detect Fraud?
January 18, 2023
How do banks investigate unauthorized transactions? How do they detect fraud? Learn about fraud & prevention for banks.
READ HEREEmerging AI Bots in your Contact Center - Deepfakes Are Next
January 10, 2023
A reaction to DoNotPay’s use of bots to avoid paying fees, etc., this article addresses the rise in conversational AI bots combined with synthetic voices, and what that means for deepfake detection.
READ HERE