Cut down on fraud and make things smoother for your customers

Defend your NiCE CXone environment1 with Pindrop® fraud detection and multifactor authentication tools.

A man making a photo call with Pindrop platform graphics overlaid.

Why NiCE + Pindrop

Combat fraud attacks, detect deepfakes, and authenticate customers quickly with the Pindrop® integration in your NiCE CXone contact center.

01

Save time + money

Detect fraud and reduce the need for time-consuming, manual authentication methods with Pindrop® Solutions’ audio, voice, and metadata analysis—bringing actionable risk insights into the CXone experience.

02

Implement with ease

Use API-enabled workflows to support a wide range of conversational AI use cases and out-of-the-box agent user Interface in CXone and MAX agent desktops.

03

Receive robust support

Gain confidence in your integration decision with a joint implementation approach that aligns Pindrop expertise with NiCE platform best practices.

Digital trust isn’t
optional—it’s essential

Take the first step toward a safer, more secure future for your business.

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