Risk detection & authentication for the NiCE platform
Defend your NiCE-powered contact center from fraud with Pindrop® fraud and deepfake detection.
Why NiCE + Pindrop
Combat fraud attacks, detect deepfakes, and authenticate customers quickly with the Pindrop® integration in your NiCE contact center.
01
Spot potential fraud early
Detect risk before it costs you with audio, voice, and metadata analysis—bringing actionable risk insights into the hands of your agents.
02
Implement with ease
Use API-enabled workflows to support a wide range of conversational AI use cases and out-of-the-box agent user interface in CXone and MAX agent desktops.
03
Receive robust support
Be confident in your integration decision with a joint implementation approach that aligns Pindrop expertise with NiCE platform best practices.
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Digital trust isn’t
optional—it’s essential
Take the first step toward a safer, more secure future for your business.
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