Authentication and risk detection in Five9 platform

Minimize fraud losses and improve the caller experience by integrating fraud detection and multifactor authentication in your Five9 Cloud Contact Center.1

Six diverse people smiling and waving during video calls with two faces highlighted by AI effects.

Why Five9 + Pindrop

Combat fraud attacks and authenticate customers quickly with the Pindrop® integration in your Five9 Cloud Contact Center.

01

Save time + money

Catch fraud and reduce the need for costly authentication methods with Pindrop® solutions audio, voice, and metadata analysis.

02

Implement with ease

Set up with drag-and-drop tasks in Five9 Studio 7 and receive risk analysis quickly with direct call routing to Pindrop® solutions.

03

Receive robust support

Gain confidence in your integration decision with a joint implementation approach by Five9 + Pindrop® Professional Services Team.

Pindrop named 2025 ISV Partner of the Year

Three years in a row! Pindrop has been named Five9 ISV Partner of the year once again, a highly coveted distinction within the Five9 ISV ecosystem. As a 2025 Five9 Global Partner Award winner, this recognition underscores the strength and impact of Pindrop's partnership with Five9.

Don't assume. Verify.

Take the first step toward a safer, more secure future for your business.

Sources