Resources/Guides/5 Steps Retailers Can Take to Mitigate Return Fraud

GUIDE

5 Steps Retailers Can Take to Mitigate Return Fraud

Phone calls are the preferred method for fraudsters–which makes your contact center particularly vulnerable. Make the biggest impact on losses by investing in cutting-edge audio fraud detection technology.

What you’ll learn

  • A staggering 1 in 100 calls to retail call centers are projected to be fraudulent by the end of 2024 1
  • Research shows that 14% of returns are fraudulent, 2 with reports of $23B in losses annually 3
  • Retail is hit particularly hard with scam calls rates 7x higher than in other sectors 1 .

Digital trust isn’t optional—it’s essential

Take the first step toward a safer, more secure future for your business.

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