Resources/Webinars/Investigate Smarter: Use GenAI to Close Fraud Cases Faster

LIVE

Past Webinar

Investigate Smarter: Use GenAI to Close Fraud Cases Faster

AI fraud surged 1210% in 2025.1, overwhelming fraud investigation teams. Fraud analysts are expected to review thousands of cases per year — often manually listening to calls, gathering signals across systems, and making high-stakes decisions under time pressure. ‍

Watch a live conversation on how agentic AI is transforming fraud case investigation in the phone channel.

In this session you’ll learn

  • How agentic AI + multi-factor fraud signals improve accuracy by 50%: Move beyond basic summaries to evidence-first decisions powered by voice, device, and consortium risk signals.
  • How to close cases 35–40% faster: Cut investigation time by up to 13 minutes per case while maintaining compliance and confidence.
  • Live product walkthrough of Fraud Assist: See Negative VoiceID, auto case summaries, multilingual transcription, and real-time risk signals in action

Speakers

Nora Ham-YingHOST

Product Manager, Fraud Assist, Pindrop

Ketuman SardesaiHOST

Market Intelligence Leader, Pindrop

Steve Furlong

Director of Fraud Management, First National Bank of Omaha

Don't assume. Verify.

Take the first step toward a safer, more secure future for your business.

Schedule a demo