Resources/Webinars/Investigate Smarter: Use GenAI to Close Fraud Cases Faster

LIVE

Past Webinar

Investigate Smarter: Use GenAI to Close Fraud Cases Faster

AI fraud surged 1210% in 2025.1, overwhelming fraud investigation teams. Fraud analysts are expected to review thousands of cases per year — often manually listening to calls, gathering signals across systems, and making high-stakes decisions under time pressure. ‍

Watch a live conversation on how agentic AI is transforming fraud case investigation in the phone channel.

In this session you’ll learn

  • How agentic AI + multi-factor fraud signals improve accuracy by 50%: Move beyond basic summaries to evidence-first decisions powered by voice, device, and consortium risk signals.
  • How to close cases 35–40% faster: Cut investigation time by up to 13 minutes per case while maintaining compliance and confidence.
  • Live product walkthrough of Fraud Assist: See Negative VoiceID, auto case summaries, multilingual transcription, and real-time risk signals in action

Speakers

Nora Ham-YingHOST

Sr. Product Manager, Pindrop

Ketuman SardesaiHOST

Market Intelligence Leader, Pindrop

Steve Furlong

Director of Fraud Management, First National Bank of Omaha

Don't assume. Verify.

Take the first step toward a safer, more secure future for your business.

Schedule a demo