Resources/Webinars/Five9 + Pindrop: Fraud Detection with Better Customer Experience

LIVE

Past Webinar

Five9 + Pindrop: Fraud Detection with Better Customer Experience

Five9 + Pindrop are partners in balancing caller experience with security and fraud detection.

Discover what that looks like during our collaborative webinar–which includes a success story from our shared customer: the contact center at Michigan State University Federal Credit Union (MSUFCU).

What you’ll learn

  • Learn how Five9 + Pindrop technologies united to provide secure and efficient experiences for MSUFCU’s member base
  • Discover how to help protect your business, reduce average call handle time, increase IVR containment, and improve contact center customer experience
  • Explore the fraud problem in credit unions and how Five9 + Pindrop technologies work together to defend against it

Speakers

Skip LindgrenHOST

Sales Leader, Pindrop

David TevendaleHOST

Partner Alliance Manager, Pindrop

Amanda Miller

Partner Sales Manager, ISV, Five9

Colleen Cole

VP of Contact Center, Michigan State University Federal Credit Union

Don't assume. Verify.

Take the first step toward a safer, more secure future for your business.

Schedule a demo