Is your voice security stack ready for AI attacks?
Learn how HealthEquity dropped Fraud by 90%
With access, automation, and synthetic manipulation, attackers drain HSA/FSA funds and reroute benefits—exposing PHI and causing financial losses.
Healthcare
fraud is at a
breaking
point.
AI + legacy security = unprecedented fraud.
Legacy security leaves your org vulnerable
Armed with stolen data, AI callers easily bypass KBAs, OTPs, and other legacy security checks—then exploit workflows to change credentials and steal accounts.
Deepfakes and bots steal funds
With access, automation, and synthetic manipulation, attackers drain HSA/FSA funds and reroute benefits—exposing PHI and causing financial losses.
Call times suffer under bot swarms
Automated bots flood contact centers, probing the IVR and monopolizing agents’ time. This surge drives up wait times and blocks legitimate callers.
1210% surge in AI fraud in 2025.3
Our researchers uncovered just how hard AI attacks are hammering healthcare. Discover how these scams are reshaping digital trust.
Defend your real-time voice interactions against AI attacks.
Fortify your security.
Related research + insights
Access expert research, detailed guides, and practical resources on voice security to strengthen your contact center’s defenses.
90% Drop in Fraud and a Smoother CX: How HealthEquity Did It
Methods to Improve Healthcare Contact Centers for Patient Satisfaction
1 Pindrop, “2025 Voice Intelligence and Security Report,” June 2025.
2 U.S. Office of Health and Human Services, Office of the Inspector General, “2025 National Health Care Fraud Takedown,” 2025.
3 Pindrop analysis of AI fraud data from January-December 2025