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Reduce fraud losses + streamline calls

Save an average of $18M1 over 3 years by detecting as much as 80% of contact center fraud.2

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Minimize annual fraud losses

Save an average of $2M3 in annual fraud losses with near real-time detection of suspicious activity on patient calls.
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Protect every step of the call

Improve call efficiency by passively authenticating callers in the Interactive Voice Response (IVR) and at the agent.
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Save on authentication costs

Reduce agent handle time (AHT) and increase self-service by verifying callers with multifactor authentication.

Tech for healthcare contact centers

Advanced fraud detection and multifactor authentication can help you keep calls moving—while stopping fraudsters in their tracks.

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Pindrop® Protect

Get near real-time fraud alerts and reduce your average handle time (AHT). Better equip your retail contact center agents with risk assessments for inbound calls.

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Pindrop® Passport

Eliminate time-consuming legacy authentication systems. Enable seamless, effective security measures with a cutting-edge multifactor authentication solution.

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Pindrop® Pulse

Fortify trust and integrity between you and your customers with our industry-leading deepfake detection technology.

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Strengthen Security + Trust in Your Healthcare Contact Center

Explore voice security for healthcare contact centers

Learn how AI-driven voice security solutions can detect fraud in real time, improve authentication, and build patient trust in your healthcare contact center.

Download the guide

Related research + insights

Access expert research, detailed guides, and practical resources on voice security to strengthen your contact center’s defenses.

View the library
Article
Healthcare Billing Fraud: Key Steps for Contact Centers
 August 5, 2025

6 minutes read time

Article
Methods to Improve Healthcare Contact Centers for Patient Satisfaction
 July 21, 2025

9 minutes read time

Article
Common Examples of Retail Return Fraud
 June 10, 2025

9 minutes read time

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Digital trust isn’t
optional—it’s essential

Take the first step toward a safer, more secure future for your business.

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