Deepfake detection, fraud detection, and authentication for Amazon Connect
Shield against threats while improving the customer experience with Pindrop voice security solutions for Amazon Connect.
Why Amazon Connect and Pindrop
Cut down average handle time (AHT) and catch fraudsters with multifactor authentication and risk detection for Amazon Connect.
01
Secure calls in one place
Better protect your contact center with a unique integration approach involving Amazon Kinesis® media streams and AWS Lambda® functions.
02
Utilize your AWS spend
Implement security measures quickly by procuring Pindrop® solutions from the AWS Marketplace.
03
Enhance customer experience
Improve caller satisfaction by handling authentication passively and minimizing disruptive security questions.
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