Resources/Webinars/When the Voice on the Line Isn’t Real: Pindrop on Healthcare’s Deepfake Problem

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When the Voice on the Line Isn’t Real: Pindrop on Healthcare’s Deepfake Problem

AI can clone a voice in seconds. In healthcare, that means a fake voice can access PHI, move HSA funds, and takeover accounts. Pindrop’s Jason Barr talks with Sandy Vance for The Cybersecurity at ViVE Podcast about the latest voice-threat trends and how to detect deepfakes and synthetic identities before they become an incident report. Listen in.

What you’ll take away

  • Voice is the new attack surface: AI-generated voices and bots let bad actors run reconnaissance, steal PHI, and manipulate claims at scale
  • Human ears aren't a reliable defense: People can only detect a synthetic voice about half the time, which is why deepfake calls slip past agents, help desks, and even internal meetings undetected
  • Successful defense is possible: One of the largest HSAs in the country cut voice-channel fraud by 90% and boosted customer satisfaction

Speakers

Sandy VanceHOST

President and Founder, Counterpoint Solutions LLC

Jason Barr

Vice President, Strategic Sales, Healthcare, Pindrop

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