Call Center Fraud: The Playbook For A Strong Defense
Call Center Fraud: The Playbook For A Strong Defense As government relief programs began to taper off and the availability of government funds decreased, Pindrop
Call Center Fraud: The Playbook For A Strong Defense As government relief programs began to taper off and the availability of government funds decreased, Pindrop
A recent survey from Tech Radar revealed 60% of respondents reused passwords across multiple accounts. This, combined with passwords that are easily guessed through Brute
It all started with the invention of Phoneprinting. In 2011, Pindrop’s founder and now CEO, Vijay Balasubramaniyan, patented this unique technology that broke new ground
How Do Banks Investigate Unauthorized Transactions & Prevent Fraud? According to the Financial Crime Report Q2 2021, 93% of banking-related fraud happens online. PwC’s Global
There’s been interesting news recently on conversational AI bots being utilized by platforms like DoNotPay, Ideta, or the sassier Jolly Roger Telephone Co. These services
In the past 24 months, has your organization’s contact center shifted to offer more self-service options? Has your organization also experienced a significant increase in
In 2020, Pindrop acquired New-York based company, Next Caller Inc., and with it, the VeriCall® Technology—a best-in-class phone number (ANI) validation and spoof detection service.
In June of 2021, an FCC mandate went into effect requiring voice service providers to implement STIR/SHAKEN protocols. No, that isn’t a government-mandated happy hour
We are excited to announce that we have partnered with Google Cloud to become multi-instance, multi-faceted, and, well… multi-cloud. By bringing our SaaS platform to