pindrop-logo-2.svg
Search
Close this search box.
Search
Close this search box.

Discover the Future of Voice Security

Gain unparalleled knowledge into topics like audio fraud prevention, authentication, deepfakes, and more with our expert-curated collection of informative webinars, insightful blogs, and comprehensive reports.

Pulse | Blog

7 Best Practices for Effective Call Center Management


June 13, 2024

Learn about 7 call center management best practices to ensure operational excellence, including role definition, fraud prevention, & performance monitoring.

READ HERE
Pulse | Blog

IVR vs. Agents: The Complete Guide to Customer Authentication


June 11, 2024

Read about IVR and agent-based authentication for customer verification. Learn how voice biometrics can enhance security and maximize call center efficiency!

READ HERE
Pulse | Webinar

The 2024 Security Landscape: Your Guide to Modern Fraud Prevention


June 26, 2024 @ 2:00 pm EST
Shawn Hall, Ketuman Sardesai

REGISTER
Pulse | Blog

How to Boost Agent Efficiency in Your Contact Center


June 6, 2024

Boost your contact center efficiency today. Learn how to measure productivity and 7 strategies to increase agent efficiency and improve customer satisfaction.

READ HERE
Pulse | Blog

How Contact Center Testing Helps Fix Inefficiencies


June 4, 2024

Boost your contact center efficiency with comprehensive testing. Learn how it identifies and fixes inefficiencies in IVR systems, call routing, & agent interactions.

READ HERE
Pulse | Report

The 2024 Pindrop Voice Intelligence & Security Report


In 2023, deepfakes surged to prominence, with frequent news reports highlighting how people, organizations, and companies were being targeted by synthetic (fake) audio, video, and imagery. Regulators are now starting to develop policies to combat this threat. This report delves into the current state of the fraud and security landscape, how contact centers are compromised, and future fraud trends with practical tools and techniques for prevention against these threats.

DOWNLOAD
Pulse | Blog

Introducing the Pindrop® Pulse Deepfake Warranty: A First in the Industry


May 22, 2024

Explore Pindrop's innovative Pulse Deepfake Warranty, offering up to $1 million in reimbursement for certain losses that result from synthetic voice fraud. This warranty complements advanced deepfake detection technology. Strengthen your defense against fraud today.

READ HERE
Pulse | Blog

3 Things Singapore is Doing to Take Action Against Deepfakes


May 13, 2024

Explore how Singapore is stepping up its game against deepfakes with new laws, educational campaigns, and cutting-edge technology. Learn about the innovative measures ensuring digital safety and the integrity of information.

READ HERE
Pulse | Blog

The Ultimate Call Center Security Checklist


May 6, 2024

Security in a call center is of paramount importance. Here’s our full call center security checklist to help you understand what measures to take.

READ HERE