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Discover the Future of Voice Security

Gain unparalleled knowledge into topics like audio fraud prevention, authentication, deepfakes, and more with our expert-curated collection of informative webinars, insightful blogs, and comprehensive reports.

Pulse | Case Study

Empowering eCommerce Call Centers


Using the Pindrop® Protect, one of the world’s largest retailers is on track to save >$10 million in fraud losses and an additional $1 million in chargeback processing in just the first year of utilizing the solution to detect fraud in its call center.

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Pulse | Blog

10 Important Call Center Metrics & KPIs to Track in 2024


January 31, 2024

Leveraging data-driven insights is vitally important in call centers. Here are 10 call center metrics and KPIs to track in 2024.

READ HERE
Pulse | Blog

Pindrop Reveals TTS Engine Behind Biden AI Robocall


January 25, 2024

Explore Pindrop's in-depth analysis of the 2024 Joe Biden deepfake robocall incident. Discover our advanced deepfake detection techniques and learn how our solutions can help protect trust in public information & media.

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Pulse | Blog

7 Proven Ways to Reduce Costs in a Contact Center


January 23, 2024

Many companies are looking at different strategies to reduce operational and overhead costs when running a call center. Here are seven ways that can help.

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Pulse | Blog

The Biggest Security Threats Facing Contact Centers in 2024 And How to Deal With Them


January 18, 2024

Call centers are generally at a higher risk of security breaches. Here are five of the biggest risk factors and how to mitigate them in 2024.

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Pulse | Blog

How Voice Authentication Solutions Help Cut Contact Center Costs


January 10, 2024

Deploying a voice authentication solution can help you cut costs significantly in the contact center. Here’s everything you need to know.

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Pulse | Case Study

Bank Prevented $56M in Fraud Attacks with Pindrop


This bank wanted to understand more about the risky authentication attempts that were targeting its contact center. The bank also wanted to quantify the various types of fraud bad actors were applying. By leveraging Pindrop Protect in 2022, this bank prevented fraudsters from attacking more than $56M in commercial and consumer financial assets, advancing its commitment to asset security.

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Pulse | Blog

Active vs. Passive Authentication - Which One Should You Choose in 2024?


January 9, 2024

Passive and active voice authentication both work in very different ways. Here’s everything you need to know about these two authentication processes.

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Pulse | Webinar

Are you Smarter than a 5th Generation Deepfake Engine?

Webinar


January 31, 2024 @ 1:00 pm EST
Bryce McWhorter, Tara Garnett, Darren Baldwin

WATCH NOW