Facebook Breach Means More Munitions for Fraudsters ATO Attempts
April 9, 2021
The leaked data initially functioned as a database for hackers to query users’ facebook accounts and matching telephone numbers. The information tied to a phone number is exactly the information needed by fraudsters to begin to social engineer contact center agents and take over customer accounts.
Learn MorePart 3: Authentication 101 - Passport by Pindrop
Part 3 of 3
April 15, 2021 @ 1:00 pm - 1:30 pm EST
Amit Gupta
Part 2: Authentication 101 - VeriCall by Next Caller, a Pindrop Company
Part 2 of 2
April 8, 2021 @ 1:00 pm - 1:30 pm EST
Sam Espinosa (Next Caller)
Why should enterprises consider the move to a cloud based Contact Center?
Part 1: The Power of Customer Authentication
Part 1 of 3
April 1, 2021 @ 1:00 pm - 1:30 pm EST
Amit Gupta & Sam Espinosa (Next Caller)
The Law of Unintended Consequences
March 10, 2021
Unintended consequences is a popular topic when it comes to security. In many ways, security involves the study of unintended consequences, as we monitor and measure how effective those controls remain through tests of intended and unintended real-world consequences.
Read HereThe 2021 Pindrop Voice Intelligence & Security Report
Explore an in depth analysis of fraud, data theft, and the impact to contact centers during the COVID pandemic.
DownloadPindrop & FNBO Fireside Chat: Helping Secure "the great big small bank"
March 18, 2021 @ 1:00 pm - 1:30 pm EST
Skip Lindgren & Steve Furlong (FNBO)
Measuring Risk in Self-Service: Data Analysis on Real IVR Traffic
March 11, 2021 @ 1:00 pm - 1:30 pm EST
Mark Roberts