Redefining the Future of Authentication with Audio-Based ANI Validation
December 27, 2023
While emerging AI technologies bring increasing challenges in detecting bad actors, and concern from your consumers, the reality is that most of your callers are good callers.
READ HEREHow Phone Scams Work (and How Call Centers can Protect Themselves)
December 18, 2023
Curious to know how a phone scam works? Learn the tactics that scammers use, with examples, along with critical insights on how to protect yourself.
READ HEREWhat are Behavioral Biometrics?
December 13, 2023
Behavioral biometrics represents a sophisticated and dynamic approach to security and identity verification, distinguishing individuals based on their unique behavioral patterns. Learn more in our blog!
READ HEREPreventing Biometric Spoofing with Deepfake Detection
December 11, 2023
Biometric spoofing is a common tactic used by scammers to manipulate biometric traits in order to impersonate innocent targets. Here’s how deepfake detection can help prevent against it.
READ HERE7 Questions About Deepfake Consumer Sentiment Answered
December 8, 2023
In our recent report with Voicebot.ai, over 2,000 U.S. consumers were surveyed about their knowledge and feelings around deepfake and voice clone technology. Amit Gupta, Pindrop’s VP of Product, Research & Engineering and Bret Kinsella, Voicebot.ai’s Founder and CEO sat down in a webinar to discuss the key findings in the report.
READ HEREVoice Phishing: How to Protect Yourself from Phone-Based Scams
November 29, 2023
We will explore voice phishing, its definition, how it operates, common variations of voice phishing scams, and, most importantly, how you can identify and prevent these attempts to protect your personal information.
READ HEREPhone Scams to Watch For in 2024
November 20, 2023
Phone scams can be a serious source of problems for many businesses, including contact centers. Unfortunately, employees are often the most vulnerable part of the business. If an employee does not know about potential phone scams, they may struggle to keep confidential data safe.
READ HEREThe Benefits of Biometric Liveness in Fraud Detection
November 20, 2023
Biometric authentication was once the most robust security measure. It used hard-to-impersonate biological traits like fingerprints to verify identity. However, nowadays, biometric authentication is not all secure. Fraudsters can bypass the authentication with 3D-printed masks, fake fingerprints, and eye replicas.
READ HEREEvolving Your Cybersecurity Approach: 4 Questions Answered
November 14, 2023
According to Verizon’s Data Breach Investigations (DBIR) Report, business email compromise attacks have almost doubled across their incident data, accounting for 50% of incidents. This study looked at 16,312 security incidents, of which 5,199 were confirmed data breaches.
READ HERE