October 3, 2018
The Future of Voice, Fraud, and the Impact to CX | A Recap
Voice is growing out of the call center, out of…
Dennis Fisher speaks with Mike Mimoso of Threatpost about the arrest of security researcher Marcus Hutchins in connection with the Kronos banking trojan, the effect that the incident could have on the cooperation between researchers and law enforcement, and what else may come out of the AlphaBay dark wen market takedown.
Music by Chris Gonsalves and Ken Montigny