Anti Fraud
Detect fraud on live calls and identify which customer accounts are at risk

Pindrop Protect provides insights on each call, assessing the risk based on information fraudsters can’t control – the audio of the call. Pindrop Protect uses patented technology to analyzes over 1,300 features of each call to detect the subtle anomalies that indicate fraud.
Determine call risk and account risk in the IVR to prevent data theft, account mining, ATO, and omni-channel fraud