What is Biometric Liveness Detection and Why Is it Important?
With the rise of deepfakes and sophisticated identity spoofing, it’s becoming increasingly difficult for companies to ensure that the person on the other end is
With the rise of deepfakes and sophisticated identity spoofing, it’s becoming increasingly difficult for companies to ensure that the person on the other end is
An increasing number of contact centers and organizations that offer support are now relying on voice authentication software to reduce their cyber threat surface. Fraud
Amid the ever-evolving landscape of call center security, customers have long been trapped with legacy voice authentication platforms, where they established a base of voice
Every day, we trust financial institutions with both our money and very sensitive personal information. Authentication is a critical need for financial institutions to maintain
It is not difficult to imagine a disgruntled son, using his father’s cell phone to call in and change an insurance policy or to get
Over the last few years contact center managers started putting more emphasis on the importance of agent satisfaction with executives ready to spend money to
The voice authentication industry has made huge advances in performance with the application of Machine Learning and Artificial Intelligence. On top of that, privacy advocates
Now that bad actors have made authenticating into our own accounts their business, consumers are now faced with either a lot of friction or possibly
But how exactly did Pindrop achieve this? By attacking these challenges on multiple fronts leveraging our authentication, anti-fraud and data intelligence platform. Vector 1: More